About us
Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance – directly to individuals and through employers and intermediaries. Cigna's mission is to help our customers improve their health, well-being and sense of security. We are an American multinational with a presence around the world such as England, Belgium, India, Malaysia, Spain and more.
Our Mission
As a Provider Claims Representative, your mission will involve critical analysis and processing of claims for medical expenses within the fixed turnaround time.
Key Areas
Claims processing:
Assessing and processing claims for medical expenses while ensuring medical confidentiality.
Accurate data input to the PC and mainframe applications.
Analyzing cost management in respect of existing working methods.
Following up on workload: monitoring chronology and processing time and taking suitable actions.
Participating efficiently in processing the flow of claims: informing the Supervisor about claims lacking clarity and optimizing processes.
Striving for high-quality claims handling, accurate reimbursements, and fast transactions.
In relation to other positions:
Providing accurate communication about a dossier to the interested internal employee.
Tracking irregularities in procedures and highlighting these to the Supervisor.
Raising issues or sensitivities with your superior.
Participating actively in a positive team atmosphere.
Requirements
Education Level: Degree or similar by experience (e.g., Foreign languages studies, translation and interpreting, administration, accountancy).
Specific Knowledge: Advanced level of English and Spanish. Good knowledge of any of these languages is a plus: German, Dutch, Greek, French, Italian, Portuguese, or any other European language (intermediate – B2).
Skills:
Decisive: takes the right action on allocated files based on available information.
Numerical: enjoys working with numbers.
Accurate: aims to work faultlessly on data input.
Disciplined: pays attention to procedures and document flows.
Efficient: balances quality and quantity effectively.
Team player: able to work collaboratively.
Computer savvy: quickly learns current office applications.
Discreet: handles confidential (medical) information with care.
What we offer:
Long Term Contract
Multicultural Working Environment with Hybrid Work: Work from home 3 days per week and 2 days from our Madrid office (shuttle bus provided).
Training: 6 weeks (4 weeks in-office, 2 weeks to be discussed); training schedule from 9:00 to 17:00.
Flexible Starting Hours: Shifts from 7:00 to 9:30, with options for start times.
Social Benefits: Private Medical and Dental Insurance, Life Assurance, Educational Development Program, Foreign Language Scholarship, flexible compensation.
Start Date: November 11.
It's time to look to your future and apply to work for Cigna today.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, advocates for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ****** for support. Do not email ****** for an update on your application or to provide your resume as you will not receive a response.
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