Property Coach Are you interested in joining a superfast growing, well-funded tech start-up?
Are you a detail and customer-oriented person with experience in a high growth environment and want to enjoy working with a bunch of passionate multicultural people?
Would you like to make a huge impact by being part of the operations team and help scale up PropHero worldwide?
Founded by McKinsey Alumni and successful entrepreneurs, PropHero is the AI-powered online platform that allows people to invest in property in a simple, transparent, and more profitable way.
Our vision is to make property investment as simple as investing in shares or ETFs.
PropHero is growing very fast, we have recently closed a round of funding with global VCs and we are now looking to strengthen our team with talented profiles to help us accelerate our growth.
Working at PropHero means to work in an honest, transparent, respectful, and flexible environment, surrounded by very ambitious people committed to driving change and challenging the status quo.
We are here to reinvent the property investment industry globally and help our customers become more financially independent by helping them create wealth through property investment, so that they can enjoy more time doing what they love!
Do you identify with this purpose and are willing to join the PropHero Team to help us bring our vision to the world?
Then PropHero is the right place for you, keep reading!
How will you contribute to PropHero?Your mission will be to deliver the best client outcome and experience on their end-to-end property investment journey with PropHero.
In other words, you will help our clients find the best investment property and have a fantastic experience with PropHero.
You will be responsible for supporting a portfolio of clients to accomplish their property investment objectives via the PropHero methodology across the end-to-end investing process, while delivering the best client experience at all steps.
Your success in this mission will involve:Client Lifecycle Supporter: Onboards clients to PropHero, providing them with information on the PropHero methodology and process and understanding their investment objectives.
Communicates regularly with the client via the appropriate channels (instant chat, email, and/or phone/video call).
Resolves all client queries actively, promptly, and with high energy, keeping them updated through the process.
Conducts analysis on the client portfolio to understand the client lifecycle, and decide the appropriate next steps for each client.Effective Property Supply Host: Studies the property market and properties using the PropHero methodology to gain a well-rounded understanding of the opportunities, before presenting them to clients.
Helps the supply team prioritize and refine their property search, to land investments that best match our clients, with the highest probability of closing.
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