Project manager junior - Marketing Engagement AssociateAccenture Málaga, SpainPosted: 11 hours ago | Type: Permanent | Salary: CompetitiveAccenture, recognized as a Great Place To Work, is a leading global professional services company that helps major businesses, public administrations, and other organizations around the world develop their digital core, optimize their operations, accelerate revenue growth, and improve services for citizens, creating tangible value at speed and scale.We are looking for a JR Project Manager to:Support the client aspects of service management for one or more outsourcing contracts.Support the day-to-day management of contract operations and performance.Invest on a daily basis in overall growth of the outsourcing contract and its financial performance.Key ResponsibilitiesMain point of contact for support services to Regional ClientTriage and assign tickets in coordination with Service delivery leadsRelease communication to ClientTrack timelines and follow-up with both Support team and SubsManage prioritization of tickets and ensure resolution as per the priorityManage escalation of maintenance tickets, including communication and closure of major incidentsHandle escalations and communicate to meet client expectationsManage weekly and monthly meetings with SubsPlan and execute Service Introduction/knowledge transitionCoordinate with Subs for upcoming campaigns and align support processJob RequirementsMust have skills:Agile Project ManagementGood to have skills:Agile Program Management, Program and Project ManagementTechnical Experience:Great communication skills and stakeholder management, Team engagement. Nice to have: Working experience in the Ecommerce domain and using tools for production support like JIRA.Professional Attributes:Communication, leadership skills, team handling skills, analytical skills, presentation skills, ability to work under pressure, etc. needed to carry out this job.About Accenture:Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.Igualdad de Oportunidades en el Empleo:Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales.#J-18808-Ljbffr