Project Manager Implementation Consultant Job Summary:
Requires excellent knowledge and experience with project management methodologies inorder to support multi-country payroll implementations. Strong communication and cross cultural skills to collaborate with the global team members as well as technical knowledge toset up global platform.
Responsibilities :
They are the client's privileged contact in the implementation process, working closely withCelergo's global partners to help the client analyse and implement payroll regulations inaccordance with legislation and guarantee the highest level of service.
Perform analysis activities for defining the required technical specifications of the informationsystem that meet the customer configuration needs.
In this respect, he/she must carry out the following actions:
? Conduct global kick off call, create project charters, roll out plan and project plans for allthe countries in scope and assuring that all the milestones and timelines are respected bythe client and in country partners;
? Make sure client respects implementation window as per the contract agreement;
? Make sure all related tools are constantly updated and billing information is accurate sothat customers are properly invoiced;
? Assist with the global implementation process, working closely with Celergo's globalpartners;
? Analysis of the client's organisation (information channel, interface, etc.);
? Configuration of regulatory settings in the global ADP platform (CGC);
? Develop, test and optimize the global solution according to the customer's specifications;
make sure all the steps are followed in the system to allow correct invoicing process;
? Organize and support meetings with key stakeholders as needed to review project status,discuss and review issues;
? Responsible for providing status reporting and providing responsive feedback to
management and senior leadership;
? Provide action plans and issue resolution, as appropriate;
? Explain payroll (compensation, benefits etc) and its financial implications to clients;
? Clearly explain country specific payroll issues to clients with the help of the in-countrypartners;
? Train clients through online demonstrations using our payroll technology;
? Serve as a point of contact for client inquiries, invoicing, and fulfilment regarding client impacting issues throughout implementation;
? Review Excel documents and verify figures using basic accounting knowledge;
? Relay pertinent payroll information to our global partners in a timely manner;
? Excellent verbal and written communication skills as well as strong presentation andinterpersonal skills;
? Ability to work under pressure while maintaining a professional demeanour;
? Ability to problem - solve and seek alternative solutions;
? Travel to client location when required.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to performthe essential functions.
• Education -- Bachelor's degree from a four-year college or university.
• Experience -- Two to five years related experience and/or training, preferably in a serviceenvironment.
• Other Skills and Abilitieso Bilingual Language skills are preferred
o Project management certification a plus
Reports & Performance Metrics:
• On time delivery of assigned projects
• Quality control reports
• Utilisation rate
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
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