.Job DescriptionAre you highly motivated and detail oriented?
Are you up for a challenge, eager to learn, and looking to join a growing company?
If so, we're looking for talented and inspired candidates who are focused on teamwork, task completion, and customer satisfaction.
If you are looking for a rewarding career, not just another job, then join our team as a Customer Service Representative.
We do not consider this position as an entry-level; we consider the position a stepping-stone for any individual who wants a career path and personal growth in their life.RESPONSIBILITIESConsult with customers in defining needs and initiating orders which meet their requirements and budget.Provide creative direction by translating customer requirements into impactful graphic solutions.Manage customer projects from start to finish, ensuring satisfaction with products and services.Respond to incoming calls, emails, in-person walk-ins, and occasional off-site meetings.Prepare estimates and maintain estimate follow-up procedures.Be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.Work to build long-lasting relationships by turning prospects into customers and then into long-term clients.QUALIFICATIONSOutgoing, responsive, eager to learn, and possess the ability to build relationships.Great listening skills, organization, and an outstanding work ethic are highly valued in candidates for this position.High school diploma required; advanced education degree preferred.Must be able to work occasional overtime as needed.Strong verbal and written communication skills.Applicant should feel comfortable communicating with customers in a deadline-oriented environment.Able to sit and view a computer screen for long periods.Prior sales, customer service, telemarketing, sign or print industry experience preferred.Experience working under pressure with multiple tasks/projects.Strong organizational and time management skills.Strong proof-reading skills, including spelling and grammar.Prompt, reliable, and responsible.WHAT WE OFFER$16 to $22 per hour, depending on experience.Profit-sharing.Paid vacation, paid holidays, and personal days.Cash bonus for meeting goals as a team.Full time, Monday through Friday, 8:30 am to 5:00 pm.Excellent advancement opportunities.The ideal candidate is a creative, self-motivated team player who can work in a fast-paced, deadline-driven environment and who is determined to make every project his or her absolute best.
If this sounds like you, then we encourage you to click Apply now!At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills.
Are you ready to have more?
More passion, more rewards... more than a job?FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide.
We have the most extensive training programs both online and in-person in the industry