.MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers.About The TeamThe MongoDB Technical Services (TS) PMO team is responsible for devising, implementing, and improving essential process frameworks that enable TS teams to leverage advanced technologies and develop tools that enhance security, streamline support processes, and integrate seamlessly into MongoDB's ecosystem to ensure efficiencies throughout the customer lifecycle.About The RoleAs "Project Manager, Technical Services" you'll play a critical role as part of our PMO in the scaling of our elite Technical Services organization.In this role, you'll be the driving force behind a portfolio of strategic initiatives, each aimed at revolutionizing our operational efficiency and team capabilities. Your ability to anticipate obstacles, pivot strategically, and take calculated risks will be crucial in maximizing our collective impact.The ideal candidate will:Be a Leader: Driven by an attuned sense of priority and urgency to deliver on the right things at the right time. Experienced in managing a diverse portfolio of projects (technical & business) to deliver results and drive impact.Own the Details: Hyper-organized. Capable of juggling all the data associated with project plans, timelines, and other artifacts to ensure ownership and delivery against non-arbitrary milestones and deadlines.#BuildTogether: Create the conditions for effective collaboration. Facilitate effective communications, forums, and meaningful updates to build credibility and earn trust across all audience levels.Have a knack for looking around corners: Recognize patterns in a sea of information and take action accordingly. Identify and mitigate risks and issues, manage constraints, and be nimble enough to pivot as needed to ensure successful outcomes.Follow the data: Fluent in leveraging data for decision-making and able to become a go-to authority on metrics and performance insights.Detest surprises: Define objectives, scope, and deliverables in partnership with our teams and stakeholders to ensure alignment and lay the ground rules for success.Live in the future: Ability to think long term and see the big picture. Contribute to a culture of continuous improvement, high standards, and operational excellence.Be a good human: Leave your ego at the door. Practice being vocally self-critical. Provide leadership, guidance, and mentorship to others