Working at The Adaptavist GroupThe Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.com and Aha!We make change happen. From anywhere. Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.Some of our benefits in Spain include:Flexible working hoursRemote workUnlimited holidayPrivate Health Insurance with DKVOnline streamingUdemy trainingDiscretionary bonusTicket restaurant flexible retribution choiceTransport flexible retribution choiceNursery flexible retribution choiceAbout the roleAs a Project Manager professional, you will play a pivotal role in managing projects and teams to deliver outstanding results. Your responsibilities include expertly managing project documentation, offering essential administrative support, and fostering seamless communication within the team. You will thrive on coordinating schedules, optimizing resource allocation, and meticulously tracking project progress. Additionally, you will provide valuable advice on project management tools and methodologies and contribute to strategic planning and risk management. Through your efforts, projects are executed efficiently and successfully, making a tangible impact on business outcomes. The position sits within the Spanish team & EMEA projects managing and owning multiple client engagements to ensure the delivery of customer expectations.You will also take ownership of tracking project progress, providing client and internal reports, managing risks and issues, and guiding the project to successful delivery.The office in Madrid is a vibrant and welcoming space designed for collaboration and creativity. We have a team based both locally and remotely; this is a diverse and talented team that prides itself on its warm and welcoming culture.What you'll be doingManaging time, cost, quality, scope, issues, and risksFollowing procedures and best practices when change requests are requiredMeeting coordination and facilitation with customers and internal teamsMeetings with commercial, presales, and account management teams (bi-weekly)RetrospectivesWeekly meetings with EMEAProvide internal and external client reportingBiweekly team reporting of hours remaining in the time accountsMonthly reports to existing client accountsSetting up reports in OA to go out automatically to the time account clientsAdministrative tasks around OA time accounts (Open Air) time loginEnsuring close monitoring and project lifecycle managementManaging client project budget worksheets, project resourcing, and forecastingFacilitating client and internal meetings, ensuring handoffs across the different teams are smooth and effectiveSupporting change management initiativesProviding invoicing information to clients and internal stakeholders when requiredCorrecting time entry errorsRaising tickets to OA when new consultants join a projectInvoicing clients and any project change requestsProject status: Issues created, resolved, blocked, and in backlogLogged time and time account statusAssisting with new needs and working with the Solution EngineerAssisting and negotiating with the customer on scope changesWhat we're looking forProven experience as a Project Manager in the IT industrySpanish and English proficientAdvanced understanding of Project Management and Software Engineering methodologies (i.e., Agile, SAFe, Waterfall, PRINCE2, etc.)Understanding of or experience with the ITIL frameworkExperience with G-Suite or Microsoft software toolsIn-depth knowledge of project managementProven experience working in a client-facing environment, managing multiple external clients with different commercial agreementsComfortable working with remote teams and clients utilizing collaboration tools (i.e., Zoom, Slack, Skype, etc.)Self-motivated with a proven track record of successfully managing IT projectsExcellent verbal and written communication skillsAbility to work independently and with other teamsCritical thinking, including the ability to understand the "big picture" and trade-offsComfortable in a fast-paced, dynamic technical organization with a rapidly expanding customer baseAbility to interact and communicate with individuals at all levels of the organizationPersonable, helpful, and professional attitudeAttention to detailA few nice to havesKnowledge of the following areas: ITSM, ESM, Work Management, Service and Work Management platforms such as Atlassian Jira, ServiceNow, ManageEngine, and BMCStrong understanding of the software development lifecycle (SDLC) and best practicesPMP or related certificationAtlassian, ITIL relevant accreditation &/or certifications#LI-AR1At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment, we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.Check out our WORK180 pageCheck out our Flexa pageWe look forward to your application!
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