.Freightos is the global booking and payment platform for the trillion-dollar freight industry.
Our platform is used by hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters.
Oh, did we mention we're traded publicly on the Nasdaq (CRGO!)
We shoot for the sky and all seven seas.
We are already the world's largest digital air cargo booking platform (yes, it feels good to say that.
Real good).
We want to extend those good vibes across the seven seas, while providing freight companies with more online sales tools.
But without a world-class, Messi-level Project Manager, we'll never make it happen.
You'll be leading roll-out projects for our Enterprise and SMB customers, keeping them happier than a Pharell Williams (and he's happy).
The role requires a blended skillset like customer-tailored strategies, relationship management, and phenomenal customer life-cycle management; the ability to stay cool in gripping freight situations, keeping a smile on and good spirits to match.
About the role Are you a visionary who thrives on managing complex projects and leading diverse teams?
Do you have a knack for navigating through multifaceted challenges and a passion for leveraging innovative solutions to deliver projects on time and within budget?
Do you want to be part of a dynamic company that's revolutionizing the logistics and transportation industry?
When details are overlooked, projects fail.
And that's a big deal.
Responsibilities Lead software implementation projects, engaging with the customer at point-of-sale and leading them all the way until they go-live.
Develop project plans and execute them according to their timelines, accounting for dependencies and risks.
Centralize and coordinate stakeholder communication and interactions during the project implementation stage.
Familiarize yourself with the technical capabilities of the Freightos WebCargo SAAS products, as well as other relevant services, in order to onboard customers expeditiously.
Define strategic initiatives and employ excellent organizational skills to launch customers on the path of strong adoption and growth.
Analyze and identify gaps and inefficiencies in the project rollout process and create a plan to bridge and improve them.
Create clear KPIs for project rollout and implementation and ensure they're met.
Help define a clear product features layout, in alignment with the Sales team, to reduce chances for gaps and mismatches during the sales process.
Lead regular meetings with the Sales, Customer Success, Product, and other teams to track projects' status.
Requirements Basic Requirements At least 5 years of experience in project management and sponsor and decision-maker relationships in enterprise software.
Facilitates change management.
Experience presenting software solutions and development roadmaps, as well as leading customer feedback roundtables, with customers in multiple locations