ADP GlobalView is leading the Global Payroll and Time market in the World and provides services to multi-national clients looking for outsourcing solutions. The GlobalView Organization is committed to providing world-class service to all clients by hiring, developing, and retaining qualified service professionals, treating each client contact as a service opportunity, and delivering outstanding customer care to client associates.
ADP GlobalView aims for the highest standards and modern approaches in how it organizes itself, engages associates, and delivers work. Business agility is critical for our organization. The ability to operate on different operating models (Waterfall & Agile) plays a significant role in guiding the Agile Team.
Position Description The ADP GlobalView Scrum Masters/Project Managers are servant leaders and coaches for an Agile Team. They help educate the team in SAFe, Scrum, and Behavior-Driven Development, ensuring the agreed Agile process is followed. They also help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. In addition, this role also requires traditional project management skills (Waterfall).
The Scrum Masters/Project Managers assist their teams in meeting delivery goals. They coach teams in self-organization and self-management and help them coordinate and participate in Agile Release Trains (ARTs) events, for example, Iteration Planning, Iteration Review, and Iteration Retrospective. They aim to increase the effectiveness of SAFe across the organization.
The ADP GlobalView Scrum Masters are integral members of an Agile Team and share responsibilities for the team's overall performance.
The Scrum Master reports to the Agile Team Lead or Business Owner.
Responsibilities: Facilitates Program Increment (PI) Planning by working with other Scrum Masters and the Business Owner; Works on preparation for PI Planning, Draft PI Plans, Coordinates with other teams, creates team PI Objectives, and reviews final plans. Supports Iteration Execution by facilitating successful ScrumXP Events, for example, Backlog refinement, iteration planning, daily Stand-up meetings, and Iteration Retrospective. Lead all project phases, from business case/initiation to closure. Direct day-to-day activities of projects within a matrix organization. Direct project timelines and budgets. Foster communication between teams working on your projects and motivate. Lead communication with stakeholders and team members throughout the completion of the projects. Engage with senior stakeholders (Director/VP level) to provide insights for executive decision making. Clearly communicate project objectives and milestones at all levels. Improve the flow of work by establishing the Team Kanban Board, measuring and optimizing the flow, and building in quality following the Behavior-Driven Development principles. Foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. Mentor the team and create an atmosphere of mutual respect, helping resolve interpersonal conflicts and identifying growth opportunities. Assist the team in focusing on creating increments of high value for each iteration. Improve Program Performance by facilitating Cross-Team Collaboration, building trust with Internal Stakeholders, and finishing the PI. Experience/Skills: Growth mindset. Certified Scrum Master (preferred). Knowledge of Agile Frameworks and principles. Understanding of the Behavior-Driven Design Principles. Understanding of Kanban board and planning. Deep knowledge of GlobalView Payroll and/or Global Workforce Management Solution. Ability to influence and lead Agile teams to drive results. Strong analytical and problem-solving skills. Good relationship management skills. Excellent written and verbal communication skills. Experience with project management tools and structured methodologies. PMP or equivalent professional project management certification a plus. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
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