Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.Job Title: Supply Account ManagerLocation: BarcelonaJob DescriptionThis role will implement Key Account & Client Management plans and processes to retain and strengthen client relationships.Key ResponsibilitiesEstablish and build a Contract Development and Manufacturing Organization.Map the complete customer journey for CDMO, identify strengths and areas for improvement, and implement governance to optimize customer experience.Drive a mindset change within the organization to achieve CMO business results and goals.Develop an infrastructure to support the Request for Quotation (RfQ) and Request for Proposal (RfP) processes within industry standards.Develop the capabilities of the team to support the CDMO business.Conduct customer surveys to optimize performance.Lead and coordinate local stakeholders in the key account management operational model, including Quality, supply chain, regulatory, R&D, MS&T, finance, production, etc.Interface between the customers and our local manufacturing sites.Responsible for keeping a profitable margin for the CMO business.Ensure optimal operational efficiency and performance through continuous improvements throughout the value chain of hospital products.Skills & QualificationsStrong 10 years of pharmaceutical experience in commercial and strategic planning.Prior experience in the CDMO Pharmaceutical industry is required.B2B pharmaceutical industry experience.Demonstrated ability to organize, lead, and execute various assignments and action plans, driving for results and managing complex projects.Strong leadership capabilities and the ability to lead a global organization.Executive presence with a proven ability to influence others.Effective communication skills across different levels of the organization.Proven track record of successful negotiations with customers.Strong strategic agility and business acumen.High potential for professional development.What we offer in returnYou will be working for an organization that embraces diversity & inclusion.You will receive a competitive compensation package with bonus structure and extended benefit package.You will be able to work in a hybrid work culture.You will participate in feedback Loops, during which a personalized career path will be established.You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.Process stepsSend your CV in English.If your profile is a match, we will invite you for a first virtual conversation with Talent Acquisition.The next step is a virtual conversation with the hiring manager.The final step is a panel conversation with the extended team.Our people make a differenceAt Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
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