MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.
We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.
About The Team The MongoDB Technical Services (TS) PMO team is responsible for devising, implementing, and improving essential process frameworks that enable TS teams to leverage advanced technologies and develop tools that enhance security, streamline support processes, and integrate seamlessly into MongoDB's ecosystem to ensure efficiencies throughout the customer lifecycle.
About The Role As "Project Manager, Technical Services" you'll play a critical role as part of our PMO in the scaling of our elite Technical Services organization.
In this role, you'll be the driving force behind a portfolio of strategic initiatives, each aimed at revolutionizing our operational efficiency and team capabilities.
Your ability to anticipate obstacles, pivot strategically, and take calculated risks will be crucial in maximizing our collective impact.
The ideal candidate will: Be a Leader: Driven by an attuned sense of priority and urgency to deliver on the right things at the right time.
Experienced in managing a diverse portfolio of projects (technical & business) to deliver results and drive impact.
Own the Details: Hyper-organized.
Capable of juggling all the data associated with project plans, timelines, and other artifacts to ensure ownership and delivery against non-arbitrary milestones and deadlines.
#BuildTogether: Create the conditions for effective collaboration.
Facilitate effective communications, forums, and meaningful updates to build credibility and earn trust across all audience levels.
Have a knack for looking around corners: Recognize patterns in a sea of information and take action accordingly.
Identify and mitigate risks and issues, manage constraints, and be nimble enough to pivot as needed to ensure successful outcomes.
Follow the data: Fluent in leveraging data for decision-making and able to become a go-to authority on metrics and performance insights.
Detest surprises: Define objectives, scope, and deliverables in partnership with our teams and stakeholders to ensure alignment and lay the ground rules for success.
Live in the future: Ability to think long term and see the big picture.
Contribute to a culture of continuous improvement, high standards, and operational excellence.
Be a good human: Leave your ego at the door.
Provide leadership, guidance, and mentorship to others.
Act with integrity.
Requirements Experience: 5+ years working in a technical capacity and/or in a project or program management role.
Communication: Able to convince, influence, and translate across a diverse set of technical and non-technical groups.
Consensus: Drive interlock and cooperation between cross-functional teams, leaders, and stakeholders.
Adaptability: Able to think on one's feet, bridge gaps, and be creative in defining new or evolving problem spaces.
Improvement: Facilitate regular retrospectives and lessons-learned sessions.
Optimization: Develop strategies for effective resource allocation across multiple projects.
Change: Lead the implementation of new tools, processes, or organizational changes within Technical Services and the PMO.
Success Measures In 3 months you will have gained a deep understanding of MongoDB and its ecosystem.
In 6 months you'll have taken complete ownership of executing your portfolio of projects.
In 9 months you'll have begun identifying areas for improving your team's operations.
What's In It For You Mentorship & Career Growth: Our team is dedicated to supporting new members.
Work-Life Harmony: Our team puts a high value on work-life harmony.
Empowerment & Autonomy: Our team believes in empowering you to #OwnWhatYouDo.
Location & Flexibility: MongoDB provides multiple working model options for our employees.
Generous compensation package: MongoDB believes in the value our employees add to the company.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone.
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.
MongoDB is an equal opportunities employer.
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