Project Manager And Service Transition Lead Combined Role

Our story
Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.
With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.
It's why we're so driven to connect passion with purpose. Our team's experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.
To learn more about us, visit stradaglobal.com
The PM & ST combined role is accountable for all aspects of the project life cycle (initiate, plan, execute, communicate, control, close). Oversees the delivery of the transition within agreed scope, quality, time, and budget, being familiar with the system and solution landscape and project goals to effectively assemble the project team, assign individual responsibilities, and deliver role deliverables to ensure timely completion of project.
The PM & ST combined role measures project performance using appropriate tools and techniques to monitor the progress of the project, identifying and quantifying variances (in time, cost, scope or quality), and performing required corrective actions, communicating status and risks to all project stakeholders ensuring adherence to quality standards for the project deliverables.
Main responsibilities:
Manages projects from conception to production, ensuring delivery is in accordance with budget, timeline and is of the required quality standards to meet client expectations.
Lead local workshops: ensure clients and Alight Ops understand in scope of services as per global contract, service delivery model and systems landscape. Help client understand the implementation methodology: what are we implementing, when and how (phases and deliverables).
Develops and manages detailed project plan and RAID log aligning stakeholders and team members on the plan and managing execution of tasks to achieve project goals.
Makes project decisions and recommendations to management about schedules, prioritization, and resource allocation working closely with Resource managers and SR Team Leads to ensure adequate allocation of resources, working closely with the finance team to oversee and report project financials - including estimates for the change request process, ongoing allocation of financial resources and regular reporting of financials state.
Manages and delivers ST deliverables per implementation scope and onboards BAU operational and TPVs to the project, granting accesses to systems, coordinating training activities to ensure readiness for go live.
Coordinate and lead testing phases to ensure all in scope systems are working and integrated as expected and configured according to the specifications agreed in the contract.
Manage changes to project scope, schedule and costs and ensure project plan is reflective of authorized changes as defined in the change management plan.
Communicates and reports status to executives and all other stakeholders e.g., Status Reports, Executive Briefings.
Prepare and support on hypercare period and drives process improvement initiatives within the project management domain. Provides and captures lessons learned throughout and during the closing of the project.
Requirements:
At least 3 years experience in Service Readiness team as Service Transition or Project Manager, managing complex projects with tight timelines and multiple key business priorities to conclusion while maintaining high client satisfaction.
Resourceful, confident under pressure, and proven problem-solving skills.
Fluent English required.
Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.
Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement.
Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities.
Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and Alight priorities.
Be Effective - Demonstrate knowledge of the Alight Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way.
Commerciality - Be commercially aware and adhere to Alight Way.
Technical - Understand the technical solutions required to deliver.
Project Management - Apply effective methodology.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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