The Opportunity: Our purpose is simple, build moments that matter between people and the brands they love. We enable brands to expand their global reach to over 260 countries, facilitating simple and detailed e-commerce experiences for consumers worldwide. Our integration solutions deliver a full international checkout experience, including local duties, taxes, fulfilment, delivery management, global returns, and payment processing capabilities. We're looking for a highly skilled Project Manager to join us to lead some of these exciting business transformational initiatives, which will cross all parts of the ESW organisation. You will work closely with executive and key business team members, other Program and Project Managers, Business Analysts, and numerous members of our Product and Tech teams.
ResponsibilitiesInitiate programs and projects to meet key business goals by establishing scope, deliverables, timelines, and budget requirements.Build and run project plans which will span multiple teams and require engagement from cross-functional teams.Responsible for delivering the project plan, producing the RISK log, and leading these risks to ensure delivery to date and budget.Build and lead RACI/partner Maps to ensure customers are identified & engaged at the right time.Provide regular project status updates to all impacted customers, including the C-suite.Be a first contact point for critical issues and help remove any roadblock items.Implement project change control procedures and continually communicate changes to impacted team members.Conduct impact assessments when a change is requested to allow informed decisions to be made.Ensure full alignment between various internal and external teams, which must deliver time-coordinated activities to achieve the implementation date.RequirementsStrong expertise in a program or project management role across various functions and shown evidence of leading initiation and analysis activity cross-domain and cross-department.Extensive and validated experience in working across business functions to deliver process improvements supported by systems enhancements.Excellent collaborator leadership skills, i.e., the ability to influence a large multiple team members.Bachelor's degree or equivalent experience in a Business/Computing/Technology or related degree.Professional Project Management qualification, e.g. PRINCE2.Understanding of and experience working in an Agile/SAFe v5.0 framework and strong knowledge of other project management tools and techniques.High level of initiative and a desire to get things done.What's on offer?Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.ESW is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
About usESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world's best-loved brands to create safer, simpler and faster shopping experiences for consumers all around the globe. ESW acquired Scalefast in June 2022, and the combined 1,300 person organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of company's development. From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.
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