Emerald Stay is a revolutionary prop-tech company that manages high-end homes in non-urban destinations. Our team is shaking up the vacation rental market by creating a top-tier hospitality brand that uses reliable technology at every touchpoint. Guests can expect an unforgettable Emerald Stay experience, while owners can easily monitor their property and enjoy the benefits of passive income. In 2021 we received the "Best leisure property management company" award and in 2022 the "Sustainability" award at the global industry event by The Shortyz. We have offices in Geneva and Barcelona and have raised more than €25m from prominent investors in order to back our growth. Last but not least, we are recognized as a Great Place to Work®, and are accredited HappyAtWork® as well as B Corp®. As Project Management & HR Intern, you'll support our Head of HR & Hospitality in the mornings, and our Project Manager on tech project in the afternoons. RESPONSIBILITIES Human Resources: Assist in recruitment: drafting job and internship descriptions, posting job and internship ads, screening applications, arranging interviews, participating in interviews, completing reference checks, drafting offers, and more Coordinate the onboarding and offboarding of team members Assist in keeping our performance system on track by arranging regular performance reviews and collecting everyone's OKRs (Objectives and Key Results) Participate in the end-of-month payroll and admin process Manage HR admin tasks such as registering vacation and remote work requests Assist in the organization of team events Assist in the launch of new HR initiatives Complete various HR research on work law, for benchmark purposes, and more Depending on your bandwidth and interest, assist in other departments' projects (marketing, business development, tech, etc) Project Management: Project planning: Your role will be pivotal in shaping the future of our technology-driven projects: Conduct comprehensive research and benchmark analysis to set the stage for innovative projects. Contribute to the development of detailed project strategies based on your findings, setting the blueprint for our projects. Project execution: During projects, you'll play a key role in ensuring everything runs smoothly: Engage in early-stage testing to guarantee our project outcomes not only meet but exceed quality expectations, adhering closely to set timelines and goals. Post project: After project deployment, you'll have a critical role in post-deployment testing to ensure smooth operation and identify areas for immediate maintenance or enhancements. Additionally, you'll be involved in writing documentation, focusing on user guides and processes. Lead the effort in writing up guides and detailed instructions on how our tools work and how they should be used. Conduct thorough post-launch testing to pinpoint and address any immediate issues, ensuring optimal functionality. Provide valuable feedback and innovative ideas for ongoing enhancements, helping us elevate our technological projects. Some of the projects you will be involved in are: You'll contribute to the ongoing enhancement of our website, ensuring a seamless user experience. Help refine our in-house tools like the Guest Online Check-in and Owner's App, ensuring they're better than ever in each update. Work on automating processes across the company, increasing efficiency across the board. KEY INFORMATION ON THE INTERNSHIP Internship start: flexible You'll get 10 days of paid vacation during your internship We have a flexible home office policy: with us, you'll work at the office two days per week - the rest of the time, it's up to you Paid internship: 600€/month The recruitment process is the following: Step 1: screening call for selected candidates Step 2: case study Step 3: video interview with our Head of Distribution & Revenue Management Step 4: video interview with our Project Manager Step 5: reference check ABOUT YOU The must-haves: You are currently enrolled in or have just finished your studies in hospitality or business administration/management; we are offering a becario, i.e. an agreement between the university, yourself and Emerald Stay You have at least 6 months of experience in a working environment, preferably in English You have impeccable speaking and writing skills in English You are comfortable with changes - things may evolve quickly as Emerald Stay is a fast growing company You are tech-savvy You are positive, caring and trustworthy You can work well independently and have a strong team spirit You have a can-do attitude and are solutions oriented You are eligible to work in Spain without visa sponsorship You can provide a becario agreement Strongly preferred: You are fluent in French and/or Spanish The nice-to-haves: You have a previous work experience in HR You have a previous work experience in project management, ideally in tech You have worked in hospitality GOOD TO KNOW Our culture is dictated by the following values: Make Mistakes - We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them. Question - We don't accept the status quo and look for ways to leverage technology while empowering people. Speak Up - We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back. Think Big - While staying humble, we aim for the stars and work towards established goals and metrics. Don't Compromise - We are obsessed with quality, like a Swiss watchmaker. Care - We care about our team members, our partners and our clients, and make our passion and our work one and the same. ??????????????We are demanding - everyone really counts at Emerald Stay. But keep in mind that we value hard work and give growth opportunities to those who deserve it. We want you to grow with the company. Feeling aligned? Then we want you on the Emerald Stay team! Powered by JazzHR
