Minimum Qualifications: Bachelor's degree or equivalentKnowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)Experience with Last Mile operational key metricsAt Amazon, we are always exploring new opportunities to shape our global business. Our Programme Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you'll become an expert in our processes and see your experience evolve. Along the way, you'll work closely with different functions across Amazon and see how working together makes us a leader in what we do.
Key Job Responsibilities:Create roadmaps for project implementation and brief various teams on requirementsSet measurable milestones for projects as well as continuous goal setting for ongoing programmesCollect and analyse data to drive project decisions and provide business insightsRun meetings with partner teams to track progress, implement new initiatives, and improve existing programmesDocument standards for projects and ensure complianceFull ownership of projects to improve AMXL Last Mile cost structureCreate mechanisms and SOPs to optimize the Last Mile On the road performance of AMXLA Day in the Life: Every day is different as a Programme Manager. You'll work both independently and collaboratively on projects, which may be at different stages of the project lifecycle, from development to delivery. You might spend your morning gathering data and feedback to assess a programme pilot, then spend your afternoon discussing a resourcing plan for another project. You will collaborate with other teams, track project progress, and share updates with key stakeholders.
Amazon is a data-driven business, so no matter which project you are implementing, part of your role will involve gathering insights to make decisions. You'll trial different ideas, analyse data to identify potential challenges, and present your findings to senior teams.
About the Team:Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
Location: Barcelona, ES | Madrid, ES | Milan, IT | London, UK | Luxembourg, LUX
Additional Qualifications: Knowledge of SQLExperience in program or project management
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