.About this role.This is an individual contributor role in the Research Architecture and Methodologies team within Gartner's Content Research Excellence organization. It is focused on content strategy and implementing and managing complex, cross-business-unit Research Architecture and Methodology programs that enable Gartner Research & Advisory (R&A) to deliver actionable, objective insights to clients and to support business growth, client engagement and retention.What you will be doing.Define, deliver, and manage Research Architecture and Methodology programs on a global basis and in alignment with Research and Gartner business objectives.Lead and manage business system and process development for multiple, concurrent, complex programs and initiatives.Work with R&A, Product, and IT teams (and other functional areas where applicable) to develop content and business requirements that ensure the success of content architecture and methodology initiatives.Create detailed plans and supporting documentation for each project, maintaining strong alignment and collaboration with partners in achieving desired results.Execute multi-channel communication and training plans (internal and external) to engage and enroll key stakeholders in change management initiatives.Identify opportunities for innovation and continuous improvement of the Research content portfolio and related processes.Create and manage key success measurement criteria and analysis to drive continuous program improvement.Maintain an expert understanding of Gartner products, select research methodologies and evolving client needs.The results we are looking for.Delivery of Gartner business goals by improving the organization's ability to deliver must-have content and support compelling interactions with clients.Methodologies programs demonstrate value and return on investment, increase clients' engagement with Research content, enhance the client experience, and improve the effectiveness of Gartner associates.Portfolio of projects is well managed, reported and communicated through their lifecycle and delivered to defined purpose and expected deadlines to grow and scale the business.Requirements with a keen focus on client and business needs are surfaced, documented, validated, and implemented.Excellent reporting, training and stakeholder communications to ensure projects are continuously delivering on purpose and business impact.What you'll bring to the table.4+ years' experience independently managing complex content programs, projects, and processes that demonstrate positive business impact.Demonstrated track record of designing and improving business processes with rigor and attention to detail.Excellent written and oral communication skills and the ability to communicate effectively with a broad spectrum of roles and backgrounds across all levels of seniority