.Program Manager Madrid Madrid, Community of Madrid, ES This job is with Avanade, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Are you a seasoned professional with a proven track record of successfully leading complex projects and managing geographically-dispersed teams? Are you passionate about driving client satisfaction and ensuring the successful delivery of large-scale programs? If so, we have an exciting opportunity for you.Come join usThis is a crucial role. As the person responsible for technical operations, you will lead the implementation and management of IT systems.Skills and experiencesProject Management: Experience in managing IT projects, including the planning, execution, and monitoring of complex projects.Technical Knowledge: Keeping up with the latest trends in information technology, such as cloud, cybersecurity, artificial intelligence, and data analytics, especially in Microsoft technology.IT Infrastructure: Understanding IT infrastructure, including servers, networks, storage, hybrid cloud systems, workstations, mobility, and operating systems.Risk Management and Compliance: Evaluating and mitigating risks, as well as complying with security regulations and standards.Budgeting and Finance: Financial skills to manage the IT department's budget and make data-driven decisions.Industry Knowledge: Understanding the energy sector, especially renewable energies.Process Improvement: Analyzing and improving processes to increase efficiency and effectiveness.Technical Knowledge: Understanding specific technologies and methodologies in the renewable sector, including Agile, Scrum, or Lean methodologies, and knowledge of the Microsoft solutions ecosystem.About youLeadership: Ability to inspire and guide teams towards strategic objectives.Communication: Excellent ability to communicate with different stakeholders, from technicians to executive directors.Problem-Solving: Ability to tackle complex challenges and find creative solutions.Negotiation: Ability to negotiate agreements with suppliers, partners, and other departments.Change Management: Adaptability and ability to lead through organizational and technological changes.Adaptability: Flexibility to adjust to changing circumstances and project demands.Collaboration: Ability to work harmoniously with various teams and departments, including project managers.Relevant certifications such as PMP, CISSP, ITIL, CSM, and TOGAF are required.What you'll doGlobal Management of Technical Operations: The Program Manager oversees a diverse team of IT professionals. Their goal is to align operations with business objectives and communicate progress to the CIO and other directors.User Security and Satisfaction: They implement effective security measures to minimize risks and constantly seek to improve relevant applications to increase end-user satisfaction