.Run cross-functional workstreams for Gartner's Research Engagement Services' top strategic priorities.Manage and define critical paths forward for workstream to achieve stated objectives and key results.Ensure all workstream members & stakeholders are aligned to objectives and key results and continuously iterate process designs to achieve targeted outcomes.Role Description Lead workstreams to design new processes.Be an operationally excellent problem solver by iterating people and process aspects of the pilot scope until desired results are achieved.Be fluent in data and analytic needs and partner effectively with Business Operations & Strategy team to generate needed insights for workstream objectives.Manage stakeholders and business owners effectively – ensuring alignment on objectives, key result targets, and people & process implications are agreed to.Partner effectively with the IT Product Management team on the technology implications and opportunities for improvement for scaling workstream pilot's best practices to the larger business.Partner effectively with Sustainability & Growth team to prepare pilot best practices for deployment to the rest of the business – ensuring the S&G; team has clear updated standard operating procedures and information to communicate and coach new ways of working effectively.Continuously contribute to the standard work improvement of the Program Management team by creating new standards where processes are undefined and find ways to increase efficiency and impact in existing standard operating procedures.Continuously grow your skill set in and exhibit operational excellent leadership in process improvement (ex.Lean, Six Sigma, Design Thinking, TQM) Be a role model of relentless prioritization, partnership, and a no limits mindset.Design and deliver program communications and presentations to all management levels within and beyond RES.Education BA or BS in Engineering, Management Systems, or Program Management required Professional Experience 4+ years of progressive business experience with progressive responsibility Preferred Lean, Six Sigma, Design Thinking training and transformation based experience Professional Skills & Competencies Quick pace, self-starter, able to learn and iterate quickly Proven ability to create, follow and improve processes Intermediate to advanced skill in Excel, Word, PowerPoint, PowerBI,and Outlook Experience leading projects/workstreams with or without direct reporting authority Ability and desire to manage multiple projects and deliverables and make sound decisions while meeting tight deadlines Superior verbal and written communication skills Ability to problem solve and bring timely resolution to escalations Excellent attention to detail and qualityWho are we? At Gartner, Inc.(NYSE.IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities
