This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION: Amazon's Global AmazonLink team is seeking a Program Manager EI Automation (EDI/API) interested in joining our Selling partner integration and operations team. AmazonLink supports the Amazon Retail Supply Chain EDI (electronic data interchange)/API (application programming interface) transactions worldwide.
In this role you will concentrate on working with Selling partners to integrate on our EDI/API solutions and guide them through the all aspects of our integration process until successful go-live and drive excellence in data usage for the benefit of both the Seller and Amazon. With your knowledge in our integration solutions you will also contribute to the continuous improvements of our products and processes.
An ideal candidate has a strong mix of EDI/API integration knowledge from a technical perspective, project management skills, while being extroverted enjoying daily interactions with our key Selling partners, but also various internal stakeholders. Ability to work and deliver in a clear and structured way is crucial to achieve ongoing results.
Key job responsibilities
- Own complex change management and improvement projects and programs.
-Own detailed project oversight for several Selling partner integrations in parallel and facilitate communication between all external and internal stakeholders while providing technical consultancy.
-Focus on achieving goals with flexible prioritization and persistence, anticipating, and overcoming barriers to achieve expected results. Engage others in making plans, reaching decisions, actions and results.
-Build and leverage strong relationships with external and internal stakeholders to attract and grow the utilization of our EDI/API integration solutions.
-Deliver best-in-class pro-active integration consultancy through knowledge of our EDI/API integration solutions, the external Selling partner process or system/tech related blockers.
-You developed not only excellent knowledge on the technical aspects of our integration solutions, but you also have a solid understanding of the underlying business process requirements and know how and when to best utilize other internal experts.
-You handle appropriate and reliable reporting of your integration project activities and learning's.
-You add value with post-project analysis and, drive for positive project outcomes, team results and effective future project management.
-Make sound decisions that produce positive long-term impacts. Take a well-ordered, logical approach to identifying business, market, and cross-functional issues, analyzing problems, organizing work, and planning action accordingly.
-Facilitate and lead continuous improvement of our products and processes and implement changes that improve our integration utilization efficiency.
A day in the life
You drive team objectives along with your team peers to integrate more of Amazon`s top selling partners for process automation. A large internal network of skilled people with all kinds of cultural and professional experience background are there to support and inspire you.
BASIC QUALIFICATIONS: - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS:
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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