Minimum Qualifications: Completed Bachelor Degree or higher, ideally in Operations Research, Engineering, Supply Chain Management, or similar. Strong analytical background; at ease manipulating large sets of data with Microsoft Excel, Tableau, SQL, and/or Python. Strong business acumen and capacity to identify independently structural and intrinsic problems before they impact our operations and projects. Capacity to bring fast-paced changes into concrete results through complex organizations while facing ambiguous environments. Job Summary: We are looking for a Program Manager to join our team in Carrier Operations!
As an integral part of the Amazon Transportation Services (ATS) team, the Program Manager works to build effective and high standard processes to improve carrier performance and experience across Europe.
The ATS team works with Amazon's Fulfillment, Sort Centers, Delivery Stations, Supply Chain, Customer Service, Retail, and Finance teams and externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions.
This role will also enjoy cross-regional and international exposure.
Responsibilities include, but are not limited to: Drive cross-functional projects across multiple Amazon teams to drive continuous improvement on Linehaul carrier defects impacting linehaul performance or carrier experience. Identify opportunities and implement standard processes and efficiencies within the Carrier Operations team.
Impulse and design new projects in response to a performance issue or process defect and ensure timely delivery by the team of those projects.
Seek scalability and automation in all aspects of the role to help the larger team cope with a growing and more complex network. Gather requirements from appropriate business owners, write clear and detailed functional specifications, prioritize features, and drive technical scoping as needed. Work across the EU in a cross-functional environment and communicate with external customers (Carriers) and internal customers (Software Support, Fulfillment Centers). Partner with stakeholders to understand business challenges and provide data/analysis to help drive projects. Support the team leadership in decision making with adapted tools, metrics, and dashboards. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team.
Our environment is deadline driven, fast-paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams (business and technical).
Preferred Qualifications: MBA. Experience in Supply Chain and/or Transportation environment. Broad experience across functional and operational areas, designing, developing, deploying, and maintaining large scale projects with stakeholders in different organizations. El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/129955264/program-manager-carrier-operations-zm-672-barcelona/?utm_source=html
#J-18808-Ljbffr