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Program Manager, Amazon Grocery Logistics Sector: Project and Program Management, Retail and Wholesale, Transport and LogisticsRole: ManagerContract Type: PermanentHours: Full Time DESCRIPTION The Amazon Grocery Logistics (AGL) Delivery team is looking for an analytically-minded and driven individual to help optimize the delivery strategy for Amazon's Global Grocery Delivery programs.
AGL supports the operations and supply chain for Amazon Fresh, Whole Foods, Grocery Partnerships, and other Worldwide delivery businesses.
AGL has future plans for ground-breaking customer offerings to dramatically improve customer experience and delivery partner experience to create a best-in-class delivery program.The Program Manager (PM) will be responsible for planning, implementing, and improving initiatives projects aimed at improving Delivery performance, both in terms of Cost and Quality.
To be successful, the PM will need to map processes and conduct complex analysis in order to identify opportunities and design solutions.
To do so, the PM will work cross-functionally with business partners in Operations, Supply Chain, Retail, and Tech teams in order to influence and gain alignment.
In addition to delivering on these goals, the Program Manager will need to be a Subject Matter Expert (SME) in the end-to-end AGL delivery processes to assist partner teams in shaping product roadmaps, prioritizing initiatives, and advising on critical considerations within the Grocery delivery space.This role can also be based in Milan, Italy.
Key job responsibilities Use data to understand operational challenges and create continuous improvement initiatives.
Work with a variety of other Amazon departments to identify and leverage best practices.
Within a program environment, lead a multidisciplinary team in overcoming challenges and drive progress.
Manage stakeholders and internal processes, and define standards.
Communicate clearly and concisely on project status to senior leadership.
A day in the life Every day is different as a Program Manager.
You'll work both independently and collaboratively on projects, which may be at different stages of the project lifecycle, from development to delivery.
You might spend your morning gathering data and feedback to assess a pilot, then spend your afternoon discussing a resourcing plan for another project.
You will collaborate with other teams, track project progress, and share updates with key stakeholders.Amazon is a data-driven business, so no matter which project you are implementing, part of your role will involve gathering insights to make decisions.
You'll trial different ideas, analyze data to identify potential challenges, and present your findings to senior teams.
About the team Our Amazon Grocery Logistic (AGL) team breathes life into our newest ideas and incubates them until they grow into sophisticated businesses