Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position Who We Are
At Roche, we are passionate about transforming patients' lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.
Role Purpose
As the Program Lead for Chronic Care Workflows, you are responsible for facilitating/orchestrating the collaboration in the core product team and cross-functional teams, as well as regions, affiliates and customers. You lead & support the squad and ensure that the squads are working effectively.
You will be a key interface in translating customer and business needs, as well as strategy into clear priorities as a Program Lead, working closely with Business Product Managers (BPMs), International Business Leaders (IBLs), functional representatives, and the above-mentioned squad.
You will be responsible
Drive business results and customer value:
Address functional needs, e.g. technical, regulatory, business - in alignment with International Business Leader (IBL) / Lifecycle Leader (LCL) - and operational Issues.
Engage in solutions and/or product collaborations.
Accountable for product(s) from development, launch preparation, launch execution, on-market support and obsolescence.
Align all development activities in accordance with cross-functional evaluation and risk assessment.
Proactively challenge functions on delivery and alternative courses of action.
Advance the work of RIS, making tradeoffs and breaking silos.
Coordinate cross-functional teams combining operational and strategic issues, to ensure that products are developed and commercially available in scope, time and budget.
Support the systematic commercial development of the product line (incl. product definition, final scope, positioning & pricing strategy) ensuring the squad has the right focus, objectives and KPIs.
Support and facilitate the prioritization of customer requirements across the markets in collaboration with BPMs and Product Owners in line with the RIS, portfolio and product objectives.
Lead and support Squad efforts, to ensure development efforts on budget/scope/time (responsible for planning costs: prime snapshots, maintenance of Prime planning, underspending/costs).
Collaborate with other Project Leaders and Project Teams on total business solutions.
Manage relationships and communication with the functions and other LCTs.
Accountable for all activities related to development, approval, launch and working closely with the IBL to support commercialization handover to regions/countries.
Drive team debate and decision around key issues that determine product quality, functionality or schedule.
Break down silos and improve working effectiveness as an 'integrator' across the organization as needed; in particular through collaboration with other Networks leaders and stakeholders to resolve escalated bottlenecks and dependencies, and rebalance work & help in line with greater strategic priorities.
Enable the organization's New Ways of Working:
Act as role-model for Agile Leadership behaviors and SAFe, as well as for our culture, mindset & behaviors as defined in We@RocheDiagnostics.
Model behaviors to support the organization's transformation to new, more Agile Ways of Working – e.g. new decision making/governance practices, collaboration, etc.
Travel for key business critical initiatives & engagement, while ensuring travel costs and carbon footprint is optimized across the program.
Your profile
Project Management role/Program Lead or Program development background - preferably in Digital or Technology space, business & financial acumen, and 5-10 years of experience (in regulated industry is a plus).
Good understanding of global product management, preferably in distributed and matrixed organizations.
Proven ability to inspire and motivate colleagues to make a big impact and deliver their best every day.
Clear view on own contribution to the desired outcome (commercial success).
Leading by example. Accountability for results. Business orientation and value creation. Organization and planning skills.
Facilitation experience across multiple disciplines is a must - good Stakeholder Management.
Influencing/Persuasion skills. Entrepreneurial spirit/mindset. "Can do" mentality. Customer orientation. Think and act across borders.
Demonstrated ability to deal with ambiguity, navigate, manage and lead change. Experienced in escalation handling.
Exceptional communication and conflict resolution skills.
Excellent interpersonal skills, including clear, succinct and timely communication and proven ability to foster and build important relationships with customers and key stakeholders.
Demonstrated commercial capabilities either within a Roche affiliate or region or an external organization.
A desire and openness to learning and continuous improvement.
Commitment to the organization's new way of working through greater collaboration and breaking down of siloes.
Locations
You will be based in Sant Cugat, Spain (HIx). As this position is a global role, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities.
Leadership Skills:
You are also responsible for building, and then providing effective matrix-leadership for a global cross-functional team. Doing so in a manner that is consistent with the Roche Values and leadership capabilities. You will seek to inspire and lead your global cross-functional teams to create transformative solutions, and to influence their prioritization and uptake in the wider organization, in order to ensure that customer solutions are at the forefront of Healthcare Insights, and deliver its optimal contribution to the Roche Diagnostics Vision.
The Program Leader is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group. The Roche Operating Principles are:
Put patients first
Follow the science
Act as one team
Embrace differences
Accelerate learning
Simplify radically
Make impact now
Think long term
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