.Who you areThe Program Coordinator is the student's first point of contact and provides ongoing positive reinforcement to all CIEE participants. One of the first tasks of this student-facing position is to monitor an assigned group of participants, know them on a first-name basis, and guide them from the start to the end of the program. The role ensures that the assigned CIEE students have access to CIEE-related resources, course registration, medical support. Ultimately, the position creates a rewarding student experience and learning by mentoring our students in a new city, new school, new group dynamics, etc.The position helps to prepare documentation and participates in orientation, student advising, excursions, cultural activities. They work collaboratively with the Academic, Housing, Administration and Student Life Office (SLO) departments to achieve a common goal of student success. Assigned student participants can vary by semester and can be from semester long to short term Study abroad programs; custom programs; Teach in Spain, High School, etc., as well as other types of educational CIEE programs.Duties and ResponsibilitiesAcademic: Advise students during the pre-departure online orientation and once they are onsite; track course pre-selection, ensure registration completion at the host institution and CIEE; monitor academic performance of students, hold regularly scheduled check-in meetings with students and implement the class absence policy. Monitor class attendance/absence of students by reporting back to the Academic Team of unusual circumstances (such as failed grades, poor performance, etc.). Coordinate academic support resources related to learning disabilities, requests for tutorials, exam dates, etc.Student Support: Plan and be part of the orientation program to participants upon arrival, including sharing safety information addressed to minimize individual safety; work with the SLO team for orientation logistics for the assigned program; hold regular individualand group meetings with your assigned students by keeping well-published office hours; provide personal check ins for cases of student morale and culture shock, applying emotional first aid and securing students seek out medical care. Communicate to the Program Manager any unusual situations in areas of student support. Participate as chaperone in some excursions with students, in conjunction with other CIEE staff members. Lead efforts to create opportunities for intercultural learning and exploration of assigned group of students and deliver the "embedded intercultural training" to assigned group of students.Student Discipline: Become familiar with the CIEE participant contract and code of conduct