Overview: Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for a Program Coordinator to join its team! The Program Coordinator is responsible for the delivery and day-to-day management of projects and activities relating to IE's International MBA program. This comprises serving as the key interface between students, professors, and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; implementing guidelines and policies; supporting program logistics and operations; and supporting faculty members to ensure a world-class IMBA experience for our students.
Reports to: the Associate Directors and oversees the work of Program Assistants when required. Will interact with all Faculty, Students, different departments of IE, and external agencies required for running the program.
Why IE University? We are one of the world's most international educational institutions, with more than 100 nationalities on campus. As a diverse, multicultural, and inclusive institution, our goal is to make an impact in people's lives.
Why us: Competitive salary based on your skills and backgroundHybrid Remote ModelFlexible work environment & hoursTravel across the region and meet our international teamDynamic, young, and entrepreneurial atmosphereAccess to a wide range of events, conferences, and talksAll the necessary equipment Our People: At IE we are:
People-drivenChange BuildersAutonomy EnthusiastsCommunication EnthusiastsKnowledge champions Responsibilities: Your role as a Program Coordinator will involve:
Interaction with Students:
- Meet with students to solve issues, offer advice, and/or give support with empathy, sensitivity, and a professional customer-oriented approach on a daily basis.
- Co-manage the relationship with class representatives together with other team members.
- Support students facing academic difficulties or overall challenges within the program.
- Manage (written and oral) communications with students, including all written regular communications and information points; presentations and information sessions; etc.
- Using student feedback, identify ways to improve their experience with us.Interaction with Professors and other departments:
- Liaise with professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc., and provide ongoing support to faculty members and teaching staff.
- Collaborate with other IE Departments – such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar's Office, Maintenance Dept., International Mobility Office, etc. – in order to ensure a successful student experience.
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