Overview: Are you interested in joining a dynamic and international team of professionals to transform education?
IE University's IE School of Politics, Economics & Global Affairs is looking for a Program Assistant to join its team!
The Program Assistant is the first point of contact with students and professors on a day-to-day basis.
They will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.
This role reports to the Program Manager and the Program Directors.
In particular, this role is suitable for a person aware of the importance of customer service, with qualities of good adaptation to different scenarios, a good understanding of the priorities of a management team and capable of carrying out tasks as diverse as important at the same time delivering positive impact on their daily interactions.
Responsibilities: The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work.
We are looking for a person prepared to understand the main tasks of the position and to act proactively.
Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player.
Your role as a Program Assistant will involve: Attend and support the students and professors on a daily basis.
Manage a high volume of e-mail and respond on time to student queries.
Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.
Process internal expense reports.
Compile and update databases with student information.
Contribute to the preparation and edition of reports and presentations.
Manage the logistics of the program deliveries, caterings, organization of extracurricular events (simulations, visits, etc.)
and travel arrangements.
Analyze existing data-gathering systems and procedures to support their improvement and the development of new ones.
Producing/translating documents, briefing papers, reports and presentations to support Directors in their tasks.
Qualifications: Bachelor's Degree.
Fluency in Spanish and functional use of English, and good communication skills (verbal and written).
A track record of customer interface, excellent organization skills, and a "can-do attitude".
Ability to research, analyze and present material clearly and concisely.
Proficiency in Microsoft Office (Word, Excel and PowerPoint).
Curious, open to learn and with team-working skills.
Strong desire to work in a multicultural environment.
Candidates must possess a valid EU work permit.
Candidates must be EU citizens or possess a valid EU work permit.
It's time to bring your best and make your mark.
Now the choice is yours!
If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.
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