Production Support Analyst

FRFS Production Support Analyst - DevOps/Cloud Remote Expected Contract Length: 12 months with possibility of extension About Our Client: Our client is a prestigious financial services organization that delivers cutting-edge payment solutions to financial institutions nationwide.
They operate as an integrated organization focused on technology innovation, operational excellence, and digital transformation.
Their services are critical to the U.S. financial infrastructure, processing millions of transactions daily through various payment channels.
Position Overview: We're seeking a Production Support Analyst to join an innovative team responsible for monitoring and maintaining critical financial applications.
This role combines DevOps practices with production support in a dynamic, fast-paced environment.
Key Responsibilities: Monitor and maintain complex financial services applications Manage incidents using ServiceNow and JIRA Implement and configure DevOps and DevSecOps tools Work with AWS and GitLab CI/CD pipelines Develop and maintain automation solutions Collaborate with engineering teams on operational improvements Required Qualifications: Associate's degree in IT, Computer Science, or related field 0-2 years of relevant experience Experience with Git and source control systems Knowledge of CI/CD pipelines Basic understanding of AWS services Strong problem-solving abilities What We Offer: Competitive hourly rate (Up to $63/hr DOE) Remote work flexibility Opportunity to work with cutting-edge technology Professional development opportunities Experience with a leading financial institution Requirements: Must pass enhanced background screening