Product Support Engineer (Remote)

Detalles de la oferta

We deliver a high quality service, working closely with businesses and candidates alike, acting as a real "HR Business Partner", offering HR Advisory and matching the "right" candidate with the "right" job.
Recruiter4You is a brand operated by Consultant4You LTD Our client is a Tech company which offers flexible working environment combined with a culture of continuous learning leads to remarkable results.
By becoming a part of our dynamic team, you will have the opportunity to work on cutting-edge technology that impacts millions of users worldwide.
What Awaits You: Fully Remote Work: Enjoy the freedom of working from anywhere with flexible hours that fit your lifestyle.
Supportive Team Environment: Join small, close-knit teams that prioritize your professional growth and development.
Global Diversity: Collaborate with talented team members from diverse backgrounds around the globe.
Investing in You: Benefit from paid career development opportunities, including study leave, books, online courses, conferences, and subscriptions.
Exciting Projects: Engage in fast-paced, challenging projects that leverage leading technologies at scale.
Responsibilities: Collaborate on development tasks from our backlog using Azure DevOps.
Write reusable and reliable code that meets high standards.
Identify and troubleshoot bugs, ensuring robust testing of code.
Assist and collaborate with team members on various projects.
Share your knowledge and contribute to enhancing internal processes and skills.
Provide valuable insights during retrospective meetings.
Requirements: A BSc degree in IT or an equivalent field.
Experience in Level 3/4 support roles.
Previous experience as a support engineer for cloud-based SaaS products.
Familiarity with ticketing systems like ServiceNow or similar platforms.
Ability to analyze application logs, traces, and metrics effectively.
Basic understanding of REST, HTTP, SQL, and proficiency with tools such as browser developer tools, Postman, and JMeter.
Familiarity with ASP.NET and the ability to read and understand code to identify root causes of issues.
Experience with Azure services is preferred; any cloud experience is welcome.
Experience with AKS or similar technologies is a plus.
Willingness to participate in shift rotations during weekdays and on-call support during nights and weekends.
A passion for problem-solving and a keen interest in learning new DevOps skills to understand complex cloud applications.
Proactive thinkers who can provide effective solutions to live issues after thorough analysis.
Highly motivated self-starters with a positive attitude.
Strong verbal and written communication skills in English.
Salary: 35-40K EUR gross year


Salario Nominal: A convenir

Fuente: Talent_Ppc

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