Overview WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture. Ready to redefine air travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAM: As a Product Specialist in the SITA Communications and Data Exchange team, you will join our dynamic Value Added Services Product Team in implementing the product marketing strategy, clear customer communications and product roadmap. Air transport is the world's most global industry, and it's built on global connectivity and powered by data. SITA's Communications and Data Exchange portfolio securely connects airlines, airports, border agencies and passengers, all over the world and we process more industry data than any other provider.
As the air transport industry moves to digital and cloud-based systems, you will play a vital role supporting the product management of SITA's Value Added Services Portfolio. You will work closely with cross-functional teams, including engineering, marketing, ordering, billing, pricing, legal, regulatory, IT, sales, and operations, to ensure the successful delivery and continuous improvement of our products. WHAT YOU WILL DO: Market research and analysis:Conduct research on trends related to our products, technologies, and market.Support managing existing and future vendors, partners, suppliers, telcos (NDA, contact details …)Product development and lifecycle:Create engaging product collaterals, and update the internal/external portfolio portalsAssist in product development (quote to bill process for ordering, billing, revenue assurance) and business case creation.Standardize the pricing components of a product for project management and support.Create a new package offering by combining products from different business unitsMonitor the demo and lab assets inventoryProject coordination: Support the coordination of activities and timelines on technical debt projectsLead the program on new technologiesLead on projects where integration of SITA products with third-party applications or between different SITA products is requiredContinuous Learning:Stay updated with the latest technology trends.Participate in training programs and workshops to enhance skills.QUALIFICATION: Bachelor's degree in Telecommunications, Computer Science, Business, or a related field.Strong problem-solving skills and attention to detail.Excellent communication and teamwork abilities.Eagerness to learn and adapt in a fast-paced environment.WHAT WE OFFER: SITA's workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer: Flex-week: Work from home up to 2 days/week (depending on your Team's needs). Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager. Flex-location: Benefit for 30 working days from anywhere around the world each year! Competitive benefits according to the local market SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process. Qualifications WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture. Ready to redefine air travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAM: As a Product Specialist in the SITA Communications and Data Exchange team, you will join our dynamic Value Added Services Product Team in implementing the product marketing strategy, clear customer communications and product roadmap. Air transport is the world's most global industry, and it's built on global connectivity and powered by data. SITA's Communications and Data Exchange portfolio securely connects airlines, airports, border agencies and passengers, all over the world and we process more industry data than any other provider.
As the air transport industry moves to digital and cloud-based systems, you will play a vital role supporting the product management of SITA's Value Added Services Portfolio. You will work closely with cross-functional teams, including engineering, marketing, ordering, billing, pricing, legal, regulatory, IT, sales, and operations, to ensure the successful delivery and continuous improvement of our products. WHAT YOU WILL DO: Market research and analysis:Conduct research on trends related to our products, technologies, and market.Support managing existing and future vendors, partners, suppliers, telcos (NDA, contact details …)Product development and lifecycle:Create engaging product collaterals, and update the internal/external portfolio portalsAssist in product development (quote to bill process for ordering, billing, revenue assurance) and business case creation.Standardize the pricing components of a product for project management and support.Create a new package offering by combining products from different business unitsMonitor the demo and lab assets inventoryProject coordination: Support the coordination of activities and timelines on technical debt projectsLead the program on new technologiesLead on projects where integration of SITA products with third-party applications or between different SITA products is requiredContinuous Learning:Stay updated with the latest technology trends.Participate in training programs and workshops to enhance skills.QUALIFICATION: Bachelor's degree in Telecommunications, Computer Science, Business, or a related field.Strong problem-solving skills and attention to detail.Excellent communication and teamwork abilities.Eagerness to learn and adapt in a fast-paced environment.WHAT WE OFFER: SITA's workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer: Flex-week: Work from home up to 2 days/week (depending on your Team's needs). Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager. Flex-location: Benefit for 30 working days from anywhere around the world each year! Competitive benefits according to the local market SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
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