WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
ABOUT THE ROLE & TEAM:
As a Product Specialist in the SITA Communications and Data Exchange team, you will join our dynamic Network Product Team in implementing the product marketing strategy, clear customer communications and product roadmap. Air transport is the world's most global industry, and it's built on global connectivity and powered by data. SITA's Communications and Data Exchange portfolio securely connects airlines, airports, border agencies and passengers, all over the world and we process more industry data than any other provider.
As the air transport industry moves to digital and cloud-based systems, you will play a vital role supporting the product management of SITA's Network Portfolio. You will work closely with cross-functional teams, including engineering, marketing, sales, and operations, to ensure the successful delivery and continuous improvement of our products.
WHAT YOU WILL DO:
Market research and analysis:
Conduct research on trends related to our products, technologies, and market.
Gather customer needs and competitors' analysis.
Collect salesforce' feedback to identify pain points and areas for improvement.
Analyse product usage to identify trends and insights.
Product development and lifecycle:
Create engaging product collaterals.
Support in managing product roadmap tools and KPI dashboard.
Assist in product development and business case creation.
Project coordination: Support the coordination of project activities and timelines.
Continuous Learning:
Stay updated with the latest technology trends.
Participate in training programs and workshops to enhance skills.
QUALIFICATION:
Bachelor's degree in Telecommunications, Computer Science, Business, or a related field.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
Eagerness to learn and adapt in a fast-paced environment.
WHAT WE OFFER:
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
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