Product Owner en Madrid . At Hays, we are collaborating with a company dedicated to transforming lives through innovative medical solutions that improve the health of patients around the world. They have 40 offices across the country and more than 33,000 employees worldwide. We are looking for a Product Owner to work within our EMEA Digital Transformador team, embedded into the Sales Enablement Product Team, closely collaborating with the Product Manager to deliver new business capabilities to the EMEA organisation. What will your functions be? Create User Stories. Provide technical support as the second level of support for common incident configuration issues. Act as the voice of the customer to guide all stages of product development, including user story development, sprint planning, and prioritization of the product backlog. Understand business and end-user needs, identify and prioritize features to meet those needs. Prioritize and maintain the product backlog. Participate in agile ceremonies such as stand-ups, story refinements, and team retrospectives to ensure the team has a clear understanding of priorities and next steps. Lead the sprint review meeting to present the output from the sprint to key stakeholders. Analyze feedback from sprint reviews and other data such as end-user feedback and operational metrics to identify and understand product needs. Work with the development team to create acceptance criteria and definitions of done. Assist the team in the development of feature tests, test cases, and regression tests. Set expectations with business stakeholders for the delivery of new capabilities, features, and functionalities. What are the requirements? High level of English. Technical support experience as the second level of support for common incident configuration issues. Experience in Salesforce is desirable. Ability to understand complex business problems and identify and interpret business needs. Advanced knowledge of agile development methodologies. Demonstrated facilitation and influencing skills to drive decision-making among stakeholders with diverse perspectives and priorities. Strong problem-solving and analytical skills. Knowledge of agile planning tools (e.G., JIRA, Confluence) preferred. What do we offer? Stable project. Hybrid work modality (3 days in the office). Location: Hortaleza. Intensive workday on Fridays and the months of July and August. Competitive salary. We are looking for profiles like yours, passionate about technology and eager to take on a new challenge. If this is you, please apply to the offer so we can tell you more! #J-18808-Ljbffr