ABOUT THE ROLE & TEAM:
As a Product Owner, you will play a crucial role in guiding the SITA Mission Watch application, a mission-critical tool for airlines managing real-time flight performance. You will act as a key pillar in SITA's contribution to a greener, more sustainable aviation through the enablement of flight and air traffic optimization.
Reporting to the Senior Manager, the Product Owner is overall responsible for the following key activities:
Provide regular project updates to stakeholders, ensuring the project stays on scope, on time, and within budget.
Manage the product backlog, prioritizing work to align with the product vision and strategic objectives.
Collaborate with technical teams to refine user stories, define acceptance criteria, and support successful feature delivery.
You will interact with the various functions within SITA FOR AIRCRAFT such as Engineering & Technology, Product, and other colleagues across the company, located in 20+ countries (Canada, United-States, France, Switzerland, Germany, Singapore, United Arab Emirates, Spain...).
WHAT YOU WILL DO:
Collaborate with stakeholders to gather requirements, ensuring alignment with business goals and strategic objectives.
Act as the primary technical point of contact for the product, ensuring smooth communication and collaboration across all involved teams.
Work closely with Scrum teams to refine user stories and define acceptance criteria.
Support both the current Mission Watch application and the new web application of the project, maintaining a balance between ongoing support and future development.
Ensure all deliverables meet customer expectations and technical standards while staying on time and within scope.
Provide regular reports to stakeholders, highlighting progress, risks, and key decision points.
Assist the Product Manager in prioritizing the product backlog based on business value and technical feasibility.
Facilitate Sprint Planning, Daily Stand-ups, and Sprint Reviews, ensuring teams stay focused on the goals.
Manage project gates, ensuring projects are on scope, on budget, and on time.
Oversee the integration of new features while keeping existing customers' needs in mind.
Identify, assess, and mitigate risks, ensuring project success and minimal disruptions.
EXPERIENCE:
Proven track record as a Product Owner or in a similar role, with at least 5 years of experience in Agile environments.
Knowledge of the aviation industry and airline operations.
Strong stakeholder management skills, able to communicate effectively with technical teams and non-technical stakeholders.
Solid understanding of both operational and technical aspects of software products, with the ability to balance business needs and technical challenges.
Experience working with multiple Scrum teams in parallel, with the ability to manage priorities across different projects.
Strong organizational skills and attention to detail, ensuring alignment across teams and deliverables.
Knowledge of project management principles, able to track budgets, manage resources, and ensure timely delivery.
Ability to work in a dynamic environment, managing competing priorities and adjusting to changing project requirements.
Excellent communication and interpersonal skills, fostering collaboration between stakeholders, developers, and the Product Manager.
Analytical mindset with the ability to break down complex problems into manageable tasks.
Adaptability and resilience, with a proactive approach to solving challenges and finding innovative solutions.
NICE-TO-HAVE:
Familiarity with web application technology revamps and product migration strategies.
Certification in Agile methodologies or project management (e.g., Certified Scrum Product Owner, PMP).
WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
The SITA FOR AIRCRAFT business unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:
Communication – connecting aircraft and people around the world.
Data & Platform - Turning aircraft data into valuable insight for the entire industry.
Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient.
WHAT WE OFFER:
SITA's workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with your manager.
Flex-location: Benefit for 26 working days from anywhere around the world each year!
Competitive benefits according to the local market.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
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