This role can be based in either our London or Palma offices or remote in Spain
Who are WebBeds? WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing travel experiences. Our products range from a retail online platform, integration connectivity hub, and distribution APIs to name but a few, and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Webjet Limited (ASX: WEB), an ASX 200 listed company operating a global digital travel business.
What makes us stand out? We are a wholesale global travel organisation
We have 1500+ people speaking 50+ languages in 120+ cities across 50+ countries
We partner with over 400,000 properties in more than 14,000 destinations
We work with more than 44,000 travel companies in 145 source markets
We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.
What will you do on your journey with WebBeds? WebBeds is the world's second largest accommodation supplier to the travel industry. Our products cover our full business needs, from distribution APIs, payment integrations, SAP integration, Data Lakes, User Interfaces, and others. Our search API reaches peaks of more than 50,000 requests per second, each one with tens or hundreds of hotels.
"We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value" is our mission as an IT organization. With this in mind, we strive to be at the leading edge of technology when it comes to building the platform that meets the needs of our customers. This translates to the use of the latest .NET Core versions, K8S, microservices architecture, multiple clouds, CI/CD pipelines, automated testing, or great monitoring and alerting systems, to name a few.
Our product-focused delivery teams are self-contained and have end-to-end ownership of their products. "Build it, ship it, support it" is our motto. You will be working in a small self-managed team, consisting of product owners, QA engineers, software engineers, and people from across the business. We have a strong overall technical team from which you will be able to learn. But we also want the new joiners to provide new fresh ideas and knowledge to our team.
How you will make an impact We're looking for a talented Product Owner to help drive the strategy, planning, delivery, marketing, and in-life optimisation of the products within their portfolio. The Product Owner is responsible for understanding the needs of the customer - what are the biggest problems/opportunities and the outcomes required to deliver value - providing leadership and shaping the product vision to ensure the products support WebBeds' strategy and goals.
The Product Owner works closely across the Product Team to help make key decisions on priorities and works to align users, stakeholders, and delivery teams at each stage of the product life cycle.
Work closely within the full Product team to align product strategy around organizational goals and strategic intents.
Experience in Ancillary Services.
Challenge objectives in search of higher-level goals/hidden motivation, distinguishing between 'wants' and 'needs' and establishing the business value.
Understand and maximize the value of products delivered.
Represent the 'voice of the customer' in collaboration with the delivery team and ensure everyone is aware of what we need and why.
Participate in team's meetings and ceremonies to follow the progress and ensure what is delivered meets the business needs.
Define what success looks like in terms of measurable outcomes.
Inform product strategies and roadmaps with insights from research.
Manage the product lifecycle, converting customer feedback into requirements, driving prioritisation and execution pre- and post-launch to foster strong adoption of products.
Define and measure progress and value towards goals.
The skills we would love to see in your suitcase! 3+ years' experience within travel, specifically B2B travel and working within ancillary services.
Proven ability to help define and shape product vision and strategy.
Experience working in an Agile environment.
Excellent stakeholder management skills.
Strong data analytic skills and ability to use data to support and drive decisions.
Excellent communication skills (written and verbal English).
Time management & ability to multitask.
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