Diversity, equity, and inclusion at DojoFrom local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK. And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.
To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
The RoleProduct Marketing at Dojo sits at the intersection of our customers, our product, and the commercial organisation. This role is in the Product Marketing team which rolls into Dojo's Marketing department, and is focused on building new payment options that help our customers to deliver exceptional experiences to their consumers.
Working directly with our Product teams, Product Marketing supports the full product lifecycle, from bringing market insights about what our customers need most through to full GTM strategy and large-scale product launches and activating those products and features in the market. Working closely with stakeholders across the business, you will drive success for new and existing payment products and have a direct impact on our growth in key customer segments.
What you will do… Know our customer segments, market dynamics (face-to-face and remote payments), and competitive landscape in great detail.Help your product squad prioritise initiatives by bringing a market, competitive, and customer perspective to product discussions.Create product value propositions that address the pain points and needs of our customers.Own the go-to-market process for your product and create the vision and strategy for each product and features your squad creates.Partner with the Marketing and Commercial teams to create your go-to-market plan and the resulting product launch materials and sales collateral.Work with Data /Product Analytics teams to implement a measurement and tracking framework to manage performance/adoption of your product's launches.Work with the wider Product Marketing team to articulate Dojo's overall product value proposition for key customer and buyer segments.What you will bring…Experience in B2B product marketing for a tech-led product.Experience managing large scale product launches and go-to-market campaigns across marketing and sales channels.You love to be at the intersection of strategy and execution, knowing your vision is only as good as the results you deliver.Clear commercial acumen; you understand the trade-offs between optimising revenue, reducing operational costs, and you're able to play with multiple levers (price, promotion, positioning, placement) to achieve your goals.A willingness to roll up your sleeves and get things done at pace, leveraging strong prioritisation and organisational skills.Dojo from the get-go First launch was back in 2009. So with over 15 years in the payments industry, we've got a story to tell. Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers. And today, there's over 1,200 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turns transactions into meaningful relationships. We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
Question: what's curious, relentless, and customer obsessed? If you're keen to know the answer, you're a third of the way to meeting our Dojo values. If the following speak to you, let's talk:
You're curious. You have a real desire to learn and create.You're relentless. You keep going even when it's easier not to.You're customer-obsessed. You know how important customers are to what you do.Dojo home and away We love collaboration. We have offices across Europe – that takes some dynamism. Long-distance calls are a must, but we've always valued in-person work when it's possible, especially meetings. We aim for asynchronous communication when we can though. Don't like rules? Nor do we. We avoid top-down policies – it's all about teams having the power to fuel their success.
At Dojo, you're trusted to judge what you see and make the call in the best interest of our customers.
Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.
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