Product Manager – Job Description SCRM – LIDL Digital Hub About the role We are looking for a Product Manager to join our mobile squad based in the very center of Barcelona. Your main responsibilities will be to stay up-to-date and operative, and also to solve the possible issues of the test center in over 28 countries based on our offices in Barcelona. The squad is in charge of analyzing, defining, and delivering seamless features for our loyalty app in over 28 European countries. In the mobile App team, we are responsible for maintaining and creating new features that will enhance our product and support our business, such as purchase summaries, digital receipts, initial configurations, or several functionalities that contribute to our customers' purchasing behavior through personalized coupons and offers.
In this Role, you'll get to Work in collaboration with the Product Owner of the Squad; the PM will be the contact person for all Lidl Plus Countries.Understand countries' needs and collect requirements to keep improving our customer platforms.Build up specific requirements for new and ongoing products.Organize and design trainings aimed to explain functionalities available to countries.Be the contact person for the countries in case of doubts/bugs/improvements to be done in certain products.Together with the PO, prioritize all country requirements to keep improving and adding functionalities to the squad products and their needs.Build up products and features documentation for both internal and external use.Collaborate and manage the product roadmap aligned with our business goals.Required Skills High level of organization and excellent management skills.Communicative skills.Detail-oriented and analytical skills.Ability to work in a team without losing the desire to undertake.Strong business skills and comprehensive product vision.Experience in maintaining excellent relationships with stakeholders and other team members.Empathy/passion for dealing with internal and external customers.Professional ethics, enthusiasm, and ability to adapt at a fast pace.Multitasking capability, so you can adjust priorities on the fly.Ability to prioritize tasks and remain calm in possible moments of pressure.Go beyond customer service: anticipate possible problems, understand how to manage the needs of a technical team in relation to the needs of our customers.High level of Spanish and English is required; German is appreciated.About us SCRM was created in 2015 with a vision of the future that foresaw "business and technology forever remaining intertwined", and a steadfast mission to guide traditional businesses towards digital evolution through their clients, data, commercial strategies, and omnichannel communication. Specializing in digital strategy, automation, and real-time offer and content customization, SCRM owes its success and efficiency to the use of cloud computing and the development of data platforms which rely on artificial intelligence for automatic decision-making in large-scale consumer and retail markets.
Perks of being part of our team Competitive salary packageBenefits planMeal voucherTransport voucherChildcare voucherHealth & Accident insuranceHybrid work modelFlexible schedule and no dress code!Summer hours in July (Optional) and August23 days of holidays per year and Holy Thursday offLanguage lessons: German, English & SpanishEmployee referral bonusLong service awardsCompany Sabbatical (3 months) after 5 yearsTraining budgetWellbeing voucher (To do your favourite sports)Filtered water, biscuits, fresh fruit, wide selection of teas and Nespresso coffeeSCRM provides equal employment opportunities to any job applicant or employee and confirms that it is committed to ensuring that there shall be no direct or indirect discrimination against, or harassment of, job applicants or employees on grounds of race, creed, colour, ethnic origin, nationality, gender, gender reassignment or transsexualism, religious or other similar beliefs, age, marital or family status, sexual orientation, or disability.
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