.About Us:Europe Express is part of the Travelopia group, which is one of the world's leading specialist travel groups providing customers with a diverse range of unique travel experiences. Travel Services Europe is the European office for the American-based tour operator, Europe Express. Private equity owned by KKR, Travelopia is headquartered in the UK with offices and marine bases all over the world.Europe Express was established in 1990. Europe Express provides high-quality, custom travel to Europe for their North American clients. The company serves both private group and FIT leisure markets, working exclusively with travel advisors to book everything from air and rail to hotels and sightseeing toursThe Opportunity:Are you an ambitious and proven negotiator with a deep understanding of the travel industry? We are seeking a highly skilled Product Manager to join our team and take charge of our London &Amsterdamproduct portfolio. In this role, you will have the opportunity to lead strategic contract negotiations, drive product sales training, develop innovative approaches, and lead the day-to-day operations of the destination.What You Will Be Doing:Ownership over destination knowledge: Responsible for being the ultimate authority on all aspects of the destination, including product procurement, procurement cost, product portfolio breadth and depth, and general development and management.Driving product procurement initiatives: Through data analysis, you will discover ways to improve our current product offerings and effectively introduce new products that support our brand and business requirements.Strategic contract negotiation: Ambitiously negotiate terms and costs with hotels, transportation providers, sightseeing operators, DMC services, and other travel-related suppliers to ensure price competitiveness and exceptional value for our customers.Local market expertise: Strong local destination knowledge and understanding of trends will allow us to resolve appeals to the North American market, ensuring our offerings are always on point.Commercial benefit optimization: Through effective channel management platforms, will optimize and expand the commercial benefits derived from our relationships with travel-related suppliers.Performance monitoring and improvement: Supervise product performance through data analysis and reporting. Make informed decisions about procurement and continuous improvements to our product portfolio.Vendor relationship management: Handle and maintain relationships with our vendors, including performance management, service level agreements, override agreements, and concessions to promote contracted products to travel advisors on familiarization trips.Training and team development: Develop and train our reservations team and product support team on the destination product portfolio, ensuring they are equipped to provide exceptional service
