About the company
Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. Now we are a team of 65 people, working fully remotely from all over the world. All Openprovider employees work on a fully remote basis and without any geographical limitations. You don't have to go to the office each day and deal with traffic or painful commutes. All you need is yourself, a laptop and a cup of coffee. We support a healthy work/life balance and constantly strive to improve this aspect more and more every day.
We support a flexible schedule and are 100% performance and result-oriented.
About the role
We are looking for a Product Manager who will help us to drive our Reseller Control Panel (RCP) forward as a platform. This platform is the main user interface our customers interact with, and provides a vehicle for them to access our products and services (like Domains, SSL certs, SpamExperts, WHMCS, etc). As such, the main goal of this platform is to provide the core infrastructure and common modules that facilitate the interaction with the products and services we offer.
Key responsibilities Structuring the RCP (Reseller Control Panel) & Integrations product organisation and teamsDriving product (RCP & Integrations) strategy and visionMarket and customer research using the data provided by the Product AnalystCreate, shape and drive RCP & Integrations product processesCreate and maintain the roadmap for the RCP core platform & IntegrationsCreate and maintain the roadmap for the Openprovider API & the Integrations APICoordinate RCP requirements and dependencies with the Domains & DNS teamProduct discovery activitiesProduct Owner & Project Manager role in the corresponding scrum teamProcurement and supplier relationship managementDriving product adaptation continuously, in line with the customer's needsDriving product design, user research and product analytics/metricsContinuously evangelise the RCP Platform & Integrations both internally and externallyAlign with Marketing, Sales and Support to get and push the right insights and information (and create the right feedback loops)Go-To-Market activitiesCompetences Domains/Hosting industry experience is a big advantageIT/Tech/Internet industry experience is a mustAt least 5 years of previous experience as a Product Manager working in an Agile environment and using Lean techniquesAbility to collaborate with the departments like Finance, Sales, Support and MarketingAbility to lead an agile teamGood understanding of the product discovery process and toolsAbility to write clear and concise Product Requirement Documents (PRDs) based on user stories and to communicate effectively with engineering teamsAbility to define data strategies for products, and to leverage data to drive product optimisation and improvementsAbility to multitask and to simultaneously work on several products that are at different stages in their life cyclesGreat communication skills in EnglishWe offer Full-time employmentPaid holidays and sick leave100% Remote jobFlexible working hours (we don't have time trackers, we are a result-oriented company)Company laptopInternational team and regular online events to keep each other connected
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