Product Manager Customer Portal App Zinia (Openbank) Country: Spain
About Zinia: Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to make your contribution over a growing market within the business areas of lending, cobranded credit cards, and buy-now-pay-later with a solid expansion across different countries with global leading merchants.
Zinia leverages the technological resources and expertise of Openbank, the digital-native bank of the Santander Group, which is currently rolling out its international expansion plans. Through a simple and flexible banking model, Openbank offers customers the possibility to manage their finances on the website or app.
Mission and Responsibilities:We are seeking an experienced senior candidate to lead our Zinia App / Customer Portal and Merchant Portal transformation. In this role, you will be responsible for defining product requirements, creating roadmaps, driving UX decisions, and guiding technical implementation discussions for both the App / Customer Portal and Merchant Portal.
As a Product Manager, your main responsibilities will include: App / Customer Portal:Define the product requirements for the global Zinia app and customer portal to execute the new value proposition and drive organic traffic.Supervise the execution of the app / customer portal roadmap deliverables.Merchant Portal:Define the scope of the Merchant Portal functionalities, CX, tools, and functionalities to enhance the merchant experience.Benchmark the best merchant value propositions to continually improve Zinia merchant services.To be successful in the role, you must have:Bachelor's / master's degree in Business Administration, Engineering or related fields.Proven experience with high responsibility level in relevant positions to the job.Customer / merchant portals experience.Experience in product management in the global banking / payments / financing industry.Customer or Merchant Portals CX / UX experience.Superior organizational skills balancing multiple projects, deadlines, and requests.Customer focused & business oriented.Strong analytical skills and experience using data to drive product decisions.High level of English.Other languages would be a plus (Spanish, German, Italian, French...).What do we offer?Joining a dynamic and agile company undergoing international expansion.Working in start-up mode with the support of the Santander Group.Competitive remuneration and attractive benefits package.Possibility of growth within the company and the Group.Collaborating on international projects in different countries.Excellent work environment, social clubs, and frequent events.Would you like to grow with us? Join our team!
Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
If you are not currently living in Madrid or Valencia and you are open to relocate yourself, we would still love to consider your application.
The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A. / Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.
For further information about your rights and data protection, please read the ODS / Openbank Privacy Policy applicable to this type of data processing.
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