Product Manager Customer Portal App Zinia (Openbank)Country : Spain
Product Manager Customer Portal App Zinia (Openbank)
Join Openbank, the % digital bank of the Santander Group, where innovation meets opportunity! With over million customers across Spain, Germany, the Netherlands, Portugal, we're leading the way in digital banking.
From loans and mortgages to a cutting-edge, fully automated investment platform, our products are transforming the industry.
At Openbank, we pride ourselves on simplicity, agility, and security, earning us the title of the most recommended Spanish bank among our customers.
And we're not stopping there! As we expand internationally, with plans to launch in Mexico and the United States, there's never been a more exciting time to join our team.
If you're passionate about digital innovation, eager to make an impact, and ready to be part of a dynamic and forward-thinking company, then we want to hear from you! Join us and be part of our journey to redefine banking for the digital age!
Mission and responsibilities :
We are seeking an experienced senior candidate to lead our Zinia App / Customer Portal and Merchant Portal transformation.
In this role, you will be responsible for defining product requirements, creating roadmaps, driving UX decisions, and guiding technical implementation discussions for both the App / Customer Portal and Merchant Portal.
As a Product Manager your main responsibilities will include :
App / Customer Portal :
Define the product requirements for the global Zinia app and customer portal to execute the new value proposition and drive organic traffic.
Supervise the execution of the app / customer portal roadmap deliverables.
Merchant Portal :
Define the scope of the Merchant Portal functionalities, CX, tools, and functionalities to enhance the merchant experience.
Benchmark the best merchant value propositions to continually improve Zinia merchant services.
To be successful in the role you must have
Bachelor's / master's degree in Business Administration, Engineering or related fields.
Proven experience with high responsibility level in relevant positions to the job.
Customer / merchant portals experience.
Experience in product management in the global banking / payments / financing industry.
Customer or Merchant Portals CX / UX experience.
Superior organizational skills balancing multiple projects, deadlines, and requests.
Customer focused & business oriented.
Strong analytical skills and experience using data to drive product decisions.
High level of English.
Other languages would be a plus (Spanish, German, Italian, French...).
What do we offer?
Joining a dynamic and agile company undergoing international expansion.
Working in start-up mode with the support of the Santander Group.
Competitive remuneration and attractive benefits package.
Possibility of growth within the company and the Group.
Collaborating on international projects in different countries.
Excellent work environment, social clubs and frequent events (virtual at present).
Would you like to grow with us? Join our team!
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