About us Location: On-site in Rotterdam or Valencia Engaige is revolutionizing customer service with AI-driven solutions that automate complex support tasks, improve efficiency, and elevate customer experiences. We're a fast-growing startup with big ambitions, funded and founded by experienced entrepreneurs, looking for someone to lead the charge in product design and development.
The Opportunity
To complement our small startup team, we are looking for a highly ambitious Product Designer; a creative and strategic thinker and do-er to take on a dual role, merging the best of product design and product management. You'll drive the vision, design, and execution of our platform, shaping how AI transforms customer service. This role is tailored to the person who is both excellent in product design and product management.
The role Lead Product Development: You define and execute the product strategy, ensuring it aligns with our mission to optimize customer support through AI. Design Excellence: You develop intuitive and impactful user experiences for our AI-driven tools and platforms. This includes: User research. Talking with our customers and users to understand their needs. Prototyping. Creating low fidelity prototypes to gather feedback. UI design. Creating high fidelity designs in Figma that follow our existing brand and design system. User experience design. Understanding the complex workflows that our users need to carry out to get value from our product, and helping to shape and refine them in discussion with the tech team. Cross-Functional Collaboration: You partner with our developers, customer success team, and clients to refine and enhance our offering. User-Centric Approach: You use data, user feedback, and insights to iterate and evolve the product. What We're Looking For: A highly ambitious young professional who wants to go for the adventure of a lifetime 3-5 years of experience in product design and management, ideally within SaaS A track record of bringing innovative products to market. Strong UX/UI skills with a focus on simplicity and usability. An entrepreneurial spirit with a passion for startups and growth A fun and easy to work with mentality What's In It For You? Salary based on experience and location Short-Term Bonus on company goals and performance Long-Term Incentives: possibility to acquire shares and grow together Why Join Us? Working at Engaige means working with the most motivated entrepreneurs in Europe. We love to grow and work together with crazy ambitious and talented people who understand the fun of building dreams together. We're hard workers and do-ers, and we love to work with likeminded people. If you work with us:
You'll be at the forefront of AI innovation that will shape the future You can work in vibrant cities like Rotterdam or Valencia; we both call those cities home Your work will directly shape our future and impact the industry You will learn from and work with the very best Why Shouldn't You Join Us?
Working at Engaige is fun and creates an amazing learning curve, but it's not for everyone. We expect hard work and full dedication to our mission, and we love the office. This role is not for people who are looking for convenience, balance, high upfront pay or working from home.
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