Company Description**Discover the Unexpected**Experian is the world's leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we've helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish - and we're not done. Our 18k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies,talented people and innovation so we can help create a better tomorrow. To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. Experian Asia Pacific's culture, people and environments are key differentiators. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, equity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We're committed to fostering a strong sense of belonging and a place where you can bring your true self to work. We're an award-winning organisation due to our strong people-first focus. This includes Top Employer and Great Place To Work accreditations.Job DescriptionWe are looking for a Product Consultant to join Experian's Decision Analytics business. The Product Consultant plays a key role in building and testing solutions that deliver business benefits for our customers.Job PurposeLead Design Workshops and Business Requirements Definition and Creation through to sign off. Create business and functional requirements. Provide expert product and delivery advice and support throughout the delivery cycle, resolve issues, and provide insight and direction in deliveries. Provide close support for clients and Experian Project Management throughout the delivery lifecycle. Help in the Sales Process providing Product Demonstrations, Solution Based Presentations and additional Solution Expertise.Key ResponsibilitiesBusiness Requirements Analysis and Design:- Accountable for the overall solution design.- Add value to clients' business through demonstration of solution business benefits and design recommendations to form solution requirements.- Provide insight to solution design impacts to delivery, make recommendations for ease of delivery and support.- Lead Design Workshops and Business Requirements Definition and Creation through to sign off:- Gather data and information in a structured and consistent manner to meet project objectives.- Create Business and Functional Requirements to EMEA standards.- Engage Business Consultant appropriately in support of this.Sales Support:- By request, support Sales Consultants/BDMs, providing Product/Solution based presentations and Solution Expertise in developing prospects.- Deliver sized and costed proposals taking into consideration client maturity, market conditions, risk factors, schedules and delivery capability.- Present and demonstrate to the client how Experian solutions can solve their business issues.- Participate in the production of content for proposals and Bid reviews.Delivery Support:- Provide ongoing support of solution design through all phases of the subsequent delivery.- Assist with the interpretation of solution design and make corrective decisions where needed.- Has design authority over the entire solution and works to ensure that the configured solutions reflect the signed off design.- Ensures the configured solution is delivered to a high quality and is fit for purpose.- Recognizes deviation from scope and identifies these as revenue generation opportunities.- Provide deep insight into Delivery Lifecycle including pain points, task management, key priorities and known issues for products; support for deliveries through the lifecycle and manage knowledge transfer in doing so.Delivery Improvement:- Identify & understand areas of inefficiency, improvement opportunities and key challenges within the delivery lifecycle, provide and own proposals for the resolution of those identified.- Actively engage delivery staff appropriately for staff development purposes in design and specification process.- Own associated problems on client projects, and see through to completion, regardless of project stage, communicate resolution to the wider DA audience.Qualifications:Education:- Bachelor's degree or equivalent experience.- Strong (7 years) delivery or solutions experience gained from within Experian, the credit industry, or similar.- Routinely leads the delivery of multi-product or multi-country solutions.- Has experience of and delivered solutions to multiple industry sectors.Skills:- Advanced knowledge of selected Experian Decision Analytics.
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