Job Description:PRODUCT ANALYST - OPERATIONS
About Our Organization:
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
About the Team:
Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers, and users. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies.
About the Role:
Product Analyst - Operations is responsible for identifying and implementing best practices to optimize product operations and drive continuous process improvements. They will collaborate closely with cross-functional teams to streamline workflows, enhance efficiency, and elevate the overall product experience. This role is part of the B2B Product team, reporting to the Senior Director Product and Operations.
You Will:
Develop and document standardized product operations processes, workflows, and proceduresImplement new tools, systems, or technologies to automate and enhance product operationsAnalyze product usage data and customer feedback to inform process refinementsYou Have:
Demonstrated ability to analyze complex processes and develop streamlined workflowsBasic understanding of product management principles and the product life cycleFamiliarity with data analysis and visualization tools (e.g., Excel, Tableau)1-3 years of experience in a product operations or business process improvement roleA bachelor's degree in business, operations management, or a related field is a plusExcellent communication and presentation skills, both written and verbalOur Benefits:
Comprehensive Healthcare PlansPaid Time OffRetirement PlansComprehensive Insurance PlansLifestyle programs & Wellness ResourcesEducation BenefitsFamily Care Benefits & Caregiving SupportCommuter Transit ProgramSubscription DiscountsEmployee Referral ProgramLearn more about all our US benefits Reasonable accommodation: Dow Jones is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups.
Business Area:
Dow Jones - Technology
Job Category:
General Management
Union Status:
Non-Union role
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