JOB SUMMARY:The Procurement Manager will be responsible for executing procurement strategy for the Pharma Client across the Europe, Middle East and Africa Region (>40 countries) and provide oversight of the procurement activities in LATAM and Canada. This role will work with the Central FM team to deliver Client's Procurement goals and objectives, ensure that best practice is adopted for the service categories and procurement processes, resulting in high standards of performance, delivery of financial targets, cost effectiveness and resource efficiency. This role will be part of a true 3X account where CBRE delivers Real Estate – Projects – FM services to our global client.The candidate must have working knowledge of facility management sourcing of products and services categories i.e., building services (janitorial, grounds, mail room services, food services, waste management, etc.), have experience in category management, supplier performance management and working on e-procurement platforms for delivery of RFP's and contracts. The successful individual will also be a strong writer, good cost analyst, and capable presenter who can articulate their proposition to key stakeholders. This individual will act as the subject matter expert for all areas relating to procurement.RESPONSIBILITIESThe major responsibility of this role includes but not limited to:CATEGORY/ PROCUREMENT STRATEGYDeveloping and communicating procurement vision, strategy, and roadmaps that are aligned with Client's strategies and objectives.Creating and delivering procurement plan across the region based on market dynamics, Client's objectives, and scope/ cost benchmarking across >$30M of spend.Bringing in innovation and industry best practices in delivering the servicesCreating and managing of contracts databaseDeveloping category budgetsPROCUREMENT PROCESSLeading the delivery of an end-to-end procurement process which significantly contributes to Client's financial and procurement objectives i.e., savings, supplier rationalization, improving diversity, etc.Tendering of services including collaboration with a cross functional Team to develop service scope, preparation of bid documents, bid evaluation and levelling, response summaries, negotiation, and recommendation.Pricing analysis/benchmarkingProactively review required services & service levels across the region.Prequalification and selection of 'best-in-class' preferred suppliersSupporting transition of procurement initiatives including creating communications for suppliers & stakeholdersIdentifying cost savings/ value addsHelping Client with their diversity and sustainability goalsSupporting other key areas of the business, ie project management and transaction managementCOMMERCIAL /CONTRACT MANAGEMENTEnsuring client contract complianceCommercial /contractual support to the CBRE account teamClient contract variation request support to the CBRE account teamClient contract governance support (Performance management) to the CBRE account leadSupplier Performance Management (SPM)Ensuring supplier contract complianceWorking with identified 'Key' suppliers to improve their performanceDriving continuous improvement (CI) with Key suppliers to support cost reduction and value enhancement targetsTracking and monitoring supplier KPIsBuilding internal customer satisfaction through feedback and corrective action mechanisms.Leading Supplier Business ReviewsSavings Program ManagementTracking & management of identified savings vs actual savingsCompliance ManagementEnsuring Client's governance/ compliance processes are adhered to throughout the procurement processesDriving/supporting implementation of new procurement systems and processes in the organization.Creating and maintaining Procurement PlaybooksLeading and delivering the legal/ethical compliance and governance of sourcing activities and supplier partner relationships.REPORTINGReporting on supply chain KPI's, Diversity and Sustainability or any other procurement reports as needed by the ClientProviding monthly savings report and ad-hoc reports as requiredAdditional duties as needed will be assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Substantial experience of providing strategic leadership and direction within a large and complex organisation.Superior influencing and communication skills (details below).Able to work with and influence a broad range of customers, stakeholders and supplier staff at senior levels.Proven capability in effectively leading, organizing, motivating and developing people in a matrix-managed organization.A passion and accountability for delivering tangible and measurable results.A proven track record of identifying and delivering substantial savings.Strong analytical, financial and commercial skills and a risk based approach to decision making.A collaborative approach with the ability to maximize the short-term position while building long term productive relationships.EMEA & international experience/coverage.Ability to travel when required.Able to plan and manage multiple work programs effectively.EDUCATION and EXPERIENCEMust be of College and/or University level.Minimum of 5 years of related experience on procurement of facility management services and supplies.Professional procurement qualification or working towards qualification.COMMUNICATION SKILLSExcellent written and verbal communication skills.Strong organizational and analytical skills.Ability to provide efficient, timely, reliable and courteous service to Clients.Ability to effectively present information.Ability to respond effectively to sensitive issues.FINANCIAL KNOWLEDGEDeep understanding of cost of service and market dynamics. Ability to conduct advanced financial analysis, budgetingREASONING ABILITYAbility to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.OTHER SKILLS and/or ABILITIESProficient in use of Microsoft Office Suite. Working knowledge of database reporting. Familiarity with use of e-procurement & contracts management tools and platforms.SCOPE OF RESPONSIBILITYDecisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.PERSONAL CHARACTERISTICSSelf-driven and self-motivated to achieve all commitmentsAbility to work flexibly with minimum supervisionPositive and EnthusiasticOpen mindedRespectful to employees of all levels in the organizationStrong attention to details but with ability to broader viewContinuous learning mindSolution and cooperation-oriented mindGoal orientated#J-18808-Ljbffr
