Process Controller

REQUISITOS IMPRESCINDIBLES:Managing IT assets: utilizing CMDB tools efficiently. Understanding IaaS, PaaS, and SaaS solutions within the Public Cloud, Workplace and Service Desk services. Proficiency in managing ITSM tools, preferably ServiceNow, is a key requirement of the position. Creating reports within ServiceNow is part of the responsibilities. Mastery of ITIL processes—including incident, request, change, problem, and capacity management—is imperative. English proficiency level of B2/C1. REQUISITOS VALORABLES: Proactivity. Teamwork. Used to report work done. Be able to produce documents and reports. Open minded to change. Self-taught. TITULACION REQUERIDA:
- Superior Technician in Management of Compute Systems or Computer engineering degree
- Regulated technical certification in ITIL: at least, ITIL Foundation. AÑOS EXPERIENCIA EN PERFIL SOLICITADO:Experience of at least 3 years in the IT sector, of which, at least 1 year performin same role. #J-18808-Ljbffr