.Who are we looking for? We are looking for an Engineer specializing in Solar photovoltaic energy to join our Customer Success team for the ROW (Rest of world) Sales region which includes Central/Eastern Europe, Africa, SE Asia, GCC, and India.This is an entry-level/internship role with the possibility to enjoy the company on a permanent basis afterward.Optimize the designs of clients for better and more realistic results maximizing the value that the product delivers.Provide technical support and training sessions to both current and potential clients.Assist the corresponding Customer Success Manager in their assigned markets.Provide technical support to the Marketing team to generate content.Improve customer onboarding processes.Evaluate and improve client tutorials and other communication infrastructure.When discovering new features, help ideate potential solutions & improvements alongside the Product team.When launching new features to production, being part of the Quality Assurance team ensures that everything in the product is working as expected.Required skills:Recent graduate or student in the last year of an engineering degree (preferably Mechanical, Industrial or Energy Engineering).Excellent interpersonal and written communication in Native English (C1), other languages desirable (German, French, Portuguese, Chinese etc.).Knowledge in the design and development of solar PV plants.Desired skills:Masters degree in Industrial Engineering or Renewable Energy.Work experience in solar PV.Professional knowledge in other languages (Spanish, French, German, Italian, etc.).Passion in finding the best solution to customer questions/issues.Ability to manage multiple priorities in a fast-paced environment.Analytical mind with creative problem-solving abilities.Strong work ethic, team player, and eagerness to learn.Sociable, curious, open-minded, and creative.What we offer:Full-time position.Hybrid working model (able to combine working from home and from our office in Madrid city center).Great teamwork. Together we shape the future of renewables; your work will be meaningful and have an impact.Career development according to your aspirations and interests. We support our employees with continuous training.Opportunity to develop yourself and to be part of a fast-growing startup. You'll have a direct impact on our way of working and decisions made in the business.Work-life balance and Diversity and Inclusion initiatives. We work with humans.Compensation commensurate with experience.About us: At RatedPower we are on a mission to accelerate the energy transition by increasing the global solar energy capacity through disrupting and user-friendly cloud-based solutions. We have created pvDesign, a cloud-based software that automates and optimizes the analysis, design, and engineering of photovoltaic plants in all its stages
