Primary Market Research Manager Join our global team dedicated to innovation and initiative, where physical walls and different time zones don't limit, but encourage collaboration.
Where all contributions and new ideas are explored with an open mind and work is driven by our shared values: be courageous, be accountable, be honest, be inclusive and elevate others.
Job Description Summary We are seeking a detail-oriented and proactive Primary Market Research Manager (PMRM) to join our dynamic team of consultants.
The candidate will be part of the Operational Excellence Team and report directly to the Operational Excellence Director.
The successful candidate will play a crucial role in supporting our consulting teams by managing the recruitment, contracting, scheduling, and invoicing processes related to engaging external experts (e.g., Healthcare Providers, Physicians, Payers, Policymakers, etc.)
in primary market research (PMR) projects.
This position can be based out of Barcelona, Spain, or Milan, Italy, or potentially be remote (or partially remote).
Key Responsibilities Coordinate and support all aspects of PMR (both qualitative and quantitative), including sourcing and recruiting experts, contracting experts, scheduling engagement with experts, and managing the invoicing process.
Stay up-to-date with key market research trends and policies.
Promote and advocate compliance to PMR guidelines.
Manage and maintain relationships by growing a network of healthcare experts.
Sourcing and Recruitment Collaborate with consulting project teams to understand the specific expert profiles required for engagement.
Identify and recruit appropriate experts, including healthcare professionals (HCPs), payers, patients, and other individuals from this industry, based on project briefs.
Maintain and grow an updated database of experts (including adding performance ratings) for future recruitment needs.
Contracting Manage and track the contracting process to ensure timely completion.
Use existing templates to contact and contract the selected experts and ensure that those are accurately completed and legally compliant (in connection with the Legal team).
Ensure to follow specific compliance processes in countries with specific market research laws (e.g., Transparency Act in France, Sunshine Act in US, etc.)
and to follow compliance to our client's policies and guidelines (e.g., Fair Market Value).
Scheduling Coordinate and schedule meetings between consulting teams and experts using online tools, primarily Microsoft Teams, and sometimes others such as Zoom, Google Meet, etc.
Ensure that participants have received appropriate pre-meeting briefing documents or have completed pre-meeting work (i.e., reviewing pre-read materials, digital surveys, etc.).
Ensure that all participants are informed of meeting times and have the necessary details to join.
Invoicing Manage the invoicing process for the engaged experts.
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