David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment is working with a leading BPO company which is looking to recruit for Dutch-speaking Content Moderators to jointheir their team in Barcelona.Role: Content ModeratorLocation: Barcelona, SpainEmployment type: full time or part time (weekend shifts).DUTIES AND RESPONSIBILITIES:Review and monitor user-generated content to ensure compliance with platform policies and community standardsInvestigate and resolve reported cases of policy violations, fraud, or inappropriate behaviorIdentify and escalate high-risk issues while maintaining confidentiality and data securityProvide timely, empathetic support to users, balancing platform integrity with user satisfactionCollaborate with internal teams to enhance processes and ensure continuous service improvementTrack key performance indicators (KPIs) to maintain quality standards.REQUIREMENTSValid work permit for Spain or EU citizenshipStrong affinity with back-office operations and content moderationComputer literate with good knowledge of Microsoft Office applicationsExceptional attention to detail, efficiency, and empathyAbility to work effectively in a fast-paced, goal-oriented environmentWillingness to work in a 24/7 shift system, including nights and weekends. Option of part time employment is also avaialble for this role.OFFEROpportunities for career growth within a fast-growing international companyFully paid training and bonuses for night and weekend shiftsMonthlymeal allowance from day oneModern office in central Barcelona with leisure spaces and activities like yoga and guided meditationRegular fruit deliveries, free drinks, and discounts at gyms, restaurants, and beauty centers#J-18808-Ljbffr