Pre Sales Engineer
Location: Madrid (other locations in Spanish territory can be evaluated)
Working conditions: Remote
Position Summary/Objective
DeNexus is solving actionable cyber-risk management with our DeRISK Software as a Service (SaaS) offering to enhance the decision making of industrial operation risk owners. Our Sales and Customer Success teams need a dedicated pre-Sales Engineer to help grow and support the entire sales funnel from following provided leads to supporting client education and adoption.
DeNexus DeRISK is fundamentally a tool for risk-minded business users, however there are security technical fundamentals that necessitate the engagement of technical contributors. It is the pre-Sales Engineer role to connect with, educate, nurture, and capture the requirements from a broad audience of clients including security teams, asset owners, CISOs, CDOs, CFOs, and risk managers. The pre-Sales Engineer is expected to present DeNexus technology to cybersecurity, risk management, and operations teams across all industrial technology vertical markets. Software demonstrations must be aligned to the customers' goals and discover/record how to derive the most value from DeRISK across their enterprise. The pre-Sales Engineer will help capture requirements, determine success criteria, conduct successful POCs, and support customer relationships. Industrial cyber-risk management is a new industry. Expect to nurture and train prospects/customers in this discipline using the DeRISK platform. Representing DeNexus at trade shows to generate leads and grow the sales pipeline is also expected.
Responsibilities/Duties
Understanding Customer Needs
Product Demonstrations : Present DeNexus technology strategies for multiple industrial verticals to cybersecurity teams, cybersecurity consulting companies, DeNexus partners, influencing companies, and industrial asset owners. Attend and present DeNexus technology at different forums and industry conferences or events.
Solution Design and Consultation : Assist with product leadership team to ensure customer requirements are being translated into the product roadmap for DeNexus.
Technical Expertise and Support : Contribute to increase pipeline and expand within installed base to other business areas or verticals. Understanding or familiar with industrial specifics minimum business basics.
Proof of Concept (POC) Development : Capture requirements to conduct successful POCs, agree with prospects/clients on success criteria for POCs. Plan and follow POCs increasing proximity to prospects/clients. Conduct POCs successfully aligned with the team.
Proposal and RFP Support : Work closely with Sales Account Directors in the region. Participate in the design and definition of proposals. Coordinate answers to RFP with the product team.
Customer Relationship Management : Capable of working with prospects/clients and report back internally. Increase the brand and awareness of DeNexus using tools like LinkedIn, Twitter, and other places where customers congregate.
Continuous Learning and Development : Rapid learning and adoption of DeNexus technology. Learn and become an industry leader of cyber risk for cybersecurity teams and industrial asset owners across multiple verticals.
Qualifications/Requirements
CRISC, CSSP certifications
Minimum 5 years of Sales Engineer role in a cyber risk assessment company, cyber risk auditing company or OEM vendor, cybersecurity software vendor or cybersecurity service company.
Experience bringing cybersecurity solutions to end users of critical infrastructure, industrial technologies, or industrial control systems.
Knowledge or exposure to cyber risk assessment or risk management projects.
Experience understanding customer technical and business related needs to deliver world-class products.
High level spoken/written Spanish and English.
Skills
Ability to handle multiple complex sales transactions simultaneously.
Ability to convey complex technical concepts to non-technical audiences.
Strong communication and presentation skills, both written and verbal.
Strong analytical and problem-solving skills to address customer challenges effectively.
Proactive approach to identifying and resolving potential issues our customers face.
Work Environment
Working flexibly-hybrid, connecting our multicultural global teams in the US, UK, EU Spain, Italy/Switzerland virtually and personally. We are open-minded and provide equal opportunities, committed to diversity, equity and inclusion and are in compliance with relevant employment laws and regulations.
Salary/Benefits
We offer over local market average salaries and attractive compensation packages. We care about our team including health insurance, retirement plans and paid time off. A dedicated people team.
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