.Community Sales Manager with sales and SaaS experienceTaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the teamWe are a US-based SaaS firm targeting the accounting industry.
In other words, we use technology to solve business problems for accounting firms - we are not accountants.
For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software which can help them grow their business and revenue.
You are not expected to be an accountant, know how to do accounting or even be good at math.Our team is 300+ people (in over 40 countries!)
- we are a distributed team built on the principle of self-management.Access to management - you will collaborate closely with the chief revenue officer (along with the sales team) in a supportive environment.Customers love usWe have over 6,000 positive reviews online.
When we go to trade shows, customers often say, "Where have you been, I've been looking for this for years!" In many ways, our product sells itself.
Your job is to convey that benefit and expand our market share.OverviewAs the Community Sales Manager at TaxDome, you'll play a crucial role in nurturing our communities, driving engagement, and boosting sales growth.
You'll be responsible for fostering relationships within the community, addressing customer inquiries and concerns, and strategically leveraging community connections to drive sales opportunities.ResponsibilitiesCultivate and manage relationships within the TaxDome community to increase brand awareness and drive sales growth.Engage with community members across various platforms, including forums, social media channels, and events.Respond promptly to customer inquiries, feedback, and concerns, providing valuable insights and solutions to enhance customer satisfaction.Identify and pursue sales opportunities within the community, including lead generation, prospecting, and conversion.Collaborate closely with the sales and marketing teams to develop and implement strategies for community engagement and sales growth.Monitor community trends, feedback, and sentiment to inform product development and marketing initiatives.Organize and participate in community events, webinars, and workshops to promote TaxDome's brand visibility and drive sales.Track and analyze key performance metrics related to community engagement, sales activities, and customer satisfaction.Our expectationsProven experience in community management and sales role in tax industry.Excellent communication and interpersonal skills, with the ability to connect and engage with diverse audiences.Strong organizational and time management abilities, with a focus on prioritization and meeting deadlines.Proficiency in CRM software and social media platforms