The House of Mercier is thrilled to announce an exciting opportunity for Portuguese Speaking professionals to join our team in Madrid, Spain, with a fully paid relocation package. This position is ideal for individuals looking to advance their career in a luxury retail environment while enjoying the vibrant culture and lifestyle that Madrid has to offer. Candidates will be responsible for providing exceptional customer service and engaging with our esteemed clientele to deliver a remarkable shopping experience. If you are passionate about luxury brands and are seeking a new adventure in your career, we encourage you to apply!
ResponsibilitiesDeliver outstanding customer service in Portuguese, assisting clients with inquiries and providing personalized recommendations.Build and maintain strong relationships with customers, ensuring their needs are met and satisfaction is prioritized.Guide customers through their luxury shopping journey, effectively communicating product features and benefits.Handle customer feedback and resolve any concerns in a professional and timely manner.Collaborate with team members to achieve store targets and enhance the overall customer experience.Stay informed about the latest luxury trends and product offerings to assist clients knowledgeably.Participate in maintaining visual merchandising standards that align with brand image and customer expectations.Minimum RequirementsFluency in Portuguese, with excellent verbal and written communication skills.Proficiency in English; knowledge of additional languages is an advantage.Prior experience in retail, luxury customer service, or related fields is preferred.Strong interpersonal skills with the ability to connect with a diverse clientele.A genuine passion for luxury brands and a clear understanding of customer expectations in a high-end retail context.Excellent problem-solving capabilities with a focus on customer satisfaction.Willingness to relocate to Madrid with support provided in the transition.BenefitsPrivate Health InsuranceTraining & DevelopmentPerformance BonusFully Paid Relocation Package (flight, transfer and hotel)Good monthly SalaryAnd More....
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