Portuguese Speaking Customer Support Agent

Confidential is seeking vibrant speaking Helpdesk agents to join us in the new and expanding center of our client in Tenerife, Canary Island, Spain. You will be part of a great multinational Confidential! Do not worry if you do not have enough experience! We are looking for Helpdesk level 1. We want you to be part of our multicultural and multi-age team if you have a fluent level of these languages: Portuguese, English, Spanish, basic PC skills, and good communication skills. If you are customer-oriented, initiative-driven, and results-focused, you are just perfect for us!Your Responsibilities: Interact with customers via phone, email, and the web, providing technical support.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Work with departmental staff to promote, develop, and maintain strong customer service values.Terms: Availability to work in shifts: 40h weekly from Monday to Sunday working 5 days.#J-18808-Ljbffr